Reviews for Chipotle Mexican Grill in Jacksonville, NC
The service was horrible. The person seemed like I was a bother with her taking my order. Then when I wanted to order something... I was told that I had to do it online because it?s made in a different part of the store ( 8ft away). So I just got a burrito.When I got home with my food 10 min later. My burrito was cold. Like it was in the fridge and I just took it out. Read more
Awesome food. The pork and beef both had great flavor. Plenty of choices to make the bowl or burrito
Amazing service, was in the mood for steak and they had me sample it?was sold by the chef when he said Carnitas ???? it was the... best! Clean fresh and professional employees. The bathrooms were clean and they even came out to make sure the condiments wereneatly arranged. I ordered 2 more items to go!.. Read more
The employee was very friendly, the restaurant was very clean, and the portion sizes were reasonable!
Ordered online, wow, very expensive. Ok, then card doesn't go through says they are having issues with payments. No Biggie, but... I need to call to find out if my order went through? *** DON'T EXPECT TO TALK TO ANYONE ON THE PHONE *** Computer system willnot pass you to any person, by design. For this, I will not go to this location ever again, and maybe Chipotle period. How canyou possibly not allow people to call in if they have a problem? Computer system just wants to talk and says "We're sorry,staff are busy and don't answer phones, tell me your problem" -- Well you won't be having us as a customer. Just lost $65.00order and likely any future orders. Use some common sense guys... For being a brand new store, your off to a terrible start. Read more
I love this location so much I am so happy they opened this location !! they are very neat and there food is so tasty as soon as... you walk in the restaurant even outside it smells so good I 100% recommended this place over the other one they also give lotsof food I was so full everyone is nice as well!!! It?s WAY WAYYY WAYY better than the western location!!! COME TO US HWY don?tgo to the western that place is horrible and smells horrendous!!! Read more
Despite being a brand new location, my food was ready for pickup on time, they were friendly in the drive thru and my order was... all correct. Plus the portions were perfect. Will be back for sure! Read more
Like this Chipotle on yopp better then the one on western blvd.The food was hot in temp. And it is cleaner than the other... Chipotle . Read more