Reviews for Tim Hortons in Jamestown, NY
Tim Hortons has never ever made my order correctly. I think they make whatever they want to make for you. If you are lucky it... may be similar to what you ordered. This is another place that has raised their prices way too much. I think it's because theypay the drink makers $15/hrs. to basically put whatever they want in a machine and press a button and put it in a cup with alid. Then act like you are asking them to cut their arm off for you, like they are really doing me a favor. I did them a favorby giving them too may opportunities. They get it wrong every time, without fail. I am done with Tim Hortons. Sorry, I gave youmore than 10 chances to get it right & you failed every time Read more
I?m not often a customer at Tim hortons, but when I am I expect it done right. I ordered the Biebs Brew, which supposedly is a... cold brew with French vanilla and cream. They forgot the vanilla, which meant I had nothing to mask the flavor of the coffee.The person at the drive through window was blunt and mean. I?m never coming back. Read more
Waited in line for quite awhile only to have both our drinks made wrong and the customer service was pretty poor too. We had a... weird experience where we had to ask for our card back after receiving the drinks and receipt, they didn?t give us the card w/the receipt which just felt awkward. They also asked while handing our drinks out the window if they should have been hot asopposed to iced, the whole interaction was kind of a mess and both the staff taking orders and the staff working the windowseemed to be struggling. Read more
9:30 am on a Sunday. Drive thru was packed, there was a line out to the door and everyone was being served with a great sense of... urgency. I received my meal before I could put my jacket and bag down at a table, and everything was perfect. The workers werecalm, collective, and were showing great teamwork through the rush. Two thumbs up Read more
We visited late morning on Easter Sunday as we traveled back home from a short getaway. We like the food choices at Tim Hortons... but don't have them anywhere near our home. There was a light but steady stream of customers and the fairly young team behindthe counter did a good job of keeping up. The young man at the register was impressively good at customer interaction - calm,communicative, informative and expeditious. Our meals were tasty & I loved the day's flavor options for the Timbits & donuts! Read more
Can you maybe go through training again and teach your employees how to cut a sandwich? Or just not cut them at all.
Ordered a coffee and a bagel. Paid an extra dollar for sour cream and chive cream cheese and they give me a razor-thin layer.... The girl hands me my bagel and I tell her I'm still waiting on my coffee and she rolled her eyes at me. Very unpleasantexperience. Read more
Tim Hortons had the best coffee in the world. Their food is great too, and they had fast, friendly service as well.