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Reviews for Taco Bell in Janesville, WI

Chad Caso 1 year ago
1

One of the worst experiences I?ve had at a Taco Bell. Mind you, I don?t expect much from fast food to begin with. We ordered... on the kiosk and got our drinks from the person at the counter. Ten minutes later, they asked if we ordered food? we had toremind them that there was an order, even though ?managers? were walking in and outside of the store while on the phone, no oneseemed to be getting to our order. Finally, they knew we were waiting, and finally started our order, which was only a fewtacos? still took forever, and they had to remake one of the tacos, because it wasn?t what we ordered. Then they immediatelyremade the taco, the wrong way again. I called them out, and they got sassy. There were 3 other people that came and had theirorder messed up and were frustrated. The manager took no responsibility, and did not lead the crew well. What?s the point ofhaving the order on a computer, if you aren?t looking at it for reference while making the food? There was ignored trash on thefloor that was in the middle of their workspace, and there was not a rush of people at all. I did speak with one of theemployees, who was obviously embarrassed by his manager. He did apologize and and another employee offered coupons; but that isnot an excuse for all around poor service. Again, I whole heartedly blame the manager. I am actually still here at the Taco Bellwriting this, because I wanted to leave a bad review right away. The manager who should be held responsible was working at 8PM,Thursday, November 10, 2022. Check the records Taco Bell, then you?ll know who to remove from the manager position of thejanesville Wisconsin, court street location. Read more

Heidi Demeny 1 year ago
4

Taco Bell has been getting better having product in stock which gets them extra points in my book. However I do wish that when... I order sour cream they wouldn't just drop a glob at the end of the burrito but spread it the entire length. Read more

Andrew Tearman 1 year ago
5

Anne kurich should be proud of a Manager named Ciara as she was brilliant in the face of adversity and is an ideal manager in... those stressful situations I would recommend a raise to ensure she stays just to retain her employment as she would bebeneficial to any company! Read more

Karly Harrison 1 year ago
1

This location is an actual joke. I have yet to go there and actually be pleased with a single item I order. They somehow seem to... mess up any order they receive from giving the wrong meat/toppings, to ice cold beans/burritos in general. Even when they arenot busy, it seems as if reading from a screen and using correct toppings is the most difficult thing to ask. I would ratherdrive across town or go to Beloit then ever go to this location again Read more

Jeff Weissbuch 1 year ago
3

The food was fine. We got a food in timely manner v the issue was with the staff. One of the team members had a disagreement... with another customer and then made a rude remark to my daughter. When I came in to discuss the incident with the manager, sherefused to speak with me. Read more

Jeremy Colson 1 year ago
1

I don?t know what?s happened to this place; it used to be so much more efficient. The drive through is an absolute nightmare... these days; avoid it at all costs. Even if there are only three cars in line you can easily get trapped in the drive through andend up stuck there for 30+ minutes. Sometimes you would think they flew to Mexico to get the food. Hope things improve, butuntil then I?ll be hitting up Culver?s a lot more. Read more

H H 1 year ago
1

They were out of practically everything on the menu. I could understand if it was late at night but it was 1230 in the... afternoon. And.....what I did order was only half correct. I called when I got back to work only to be told and they could onlymake it right was to come right back. I was on my lunch and didn't have time to go back. Get it together guys.... Read more

Kylie Murphy 1 year ago
1

Worse experience ever . When does a cheesy roll up come as a square or the next thing when does cheesy roll ups come with 2... tomato?s. This is not acceptable Taco Bell you need to do better. Also on top of that items missing. Since when does employeesnot check bags anymore. Read more