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Reviews for Papa George's Restaurant in Jasper, AB

Mai Nguyen 1 year ago
1

I'd been to this place many times, the experience had been amazingly great. Until the very last time, on Saturday, Oct 29, in... the morning, around 9 am, I received the worst customer service ever at this restaurant in my entire life. The older waitresswas unpleasant, she served like a robot ????. She put on her fake smiles, put foods on the table just like she was feeding herannoying dogs. She did ask if everything was going well with our table, yes, things were fine, but her attitude was a problem,but we were polite and considered we were unlucky to have her as our waitress. We didn't want to make a big deal out of it,probably she was just not happy with her job but she couldn't find a better job, or she didn't have a good sleep. As we didn'thave a very good service from the waitress, we tipped her 10%, she poorly confronted us, she indicated it's mandatory to tip 15%or more in Canada. What? Seriously? Another friend of mine tried to find options for 15%, but the machine didn't allow that, somy friend just paid 18% for tip on the bill, and moved on. Honestly, owner and management, look at the negative reviews closerand be receptive for a minute to understand what we want to tell you. This behavior of the waitress is unacceptable. She clearlydid not get paid enough for doing the bare minimum of the serving job, but she didn't want to go extra mile to make hercustomers happy, hence be generous with the tip. She seriously has a problem with herself. Your business shouldn't have tosuffer from her behavior. Prospective customers, if you want to have good foods, you can consider this place. But if you wantgood foods and good customer service, please stay away. I would never come back to this place. Very sad! Read more

Abida Begum 1 year ago
3

We were 1 group but went to the restaurant separately. So I sat with my family in separate table and other group joined late so... they sat at a different table. Ordered food and we had nice time. Our friend group at the other table wanted somerecommendations so we helped them out. Then when it was our time for the bill the waitress who served us charged 18 percentgratuity for a table of 4. So we asked why we were charged that as it is applied only for group of 6 or more. She linked us withour friends in the other table. We were not sharing food just chatted and they added the gratuity for this reason. The waitresswas rude and asked " oh so u will not pay the gratuity" for which I answered I would love to but not 18 percent. She continouslyargued for the reason that we came in together but actually we did not. We were bunch of brown people and I am sure she wouldnot have asked for 18 percent gratuity to people at the other table. I hope they don't assume stuff and not force people to payfor services that was not offered. PS: for the bill of 70 dollars I did TIP her 10 dollars. Read more

Leticia Prieto 1 year ago
5

We were here for breakfast yesterday. Great setting, we got a table by the window facing the mountains, excellent service and a... delicious hearty brunch. We had a breakfast burrito and a meat skillet. Both delicious, calm atmosphere even if it was chaosoutside due to town being out of electricity. They were running here with a generator and everything was business as usual. Welldone Papa George! Highly recommended for breakfast brunches and lunches!!! Read more

Seneca Chan 1 year ago
5

We ordered mussels, rabbit, bison lasagna, boar chop and elk and they are SO delicious!

Gareth Thompson 1 year ago
5

There was no part of this establishment that dissappointed me. Excellent service, great coffee from a small batch local source... and filling unpretentious, delicious breakfast. The people of this restaurant were engaging and enjoyable. Don't go changing. Read more

Nick Johnson 2 years ago
5

I got the banana bread french toast with hashbrowns (not pictured) and both were amazing. What really set this place apart aside... from the delicious food was the level of service we got from our waitress (wish we had gotten her name). Our waitress went aboveand beyond. Always making sure our coffee cups stayed filled and literally going out of her way to make our experiencememorable. My friends had their 3 month old daughter with us and the waitress helped us open the doors and set the strollerdown. It was some of the best service I've had in quite awhile and really made us feel welcome and at home. I would absolutelyrecommend and hope to be back at some point! Thanks for the amazing experience! Read more

Deanna Widmeyer 2 years ago
5

We just returned from the most DELICIOUS meal we?ve had while in Jasper. We seriously can?t stop rubbing our bellies and talking... about how amazing the food was. We ordered one carnivore skillet and one herbivore skillet, both came out fast and piping hot,and both tasted absolutely amazing. The hash browns were perfectly seasoned and cooked, and everything in the skillet went sowell together! The chef must really know what they?re doing to make simple veggies taste THAT good! Drip coffee was good,service was great, and the food was just straight up amazing. Seriously the most impressive breakfast I?ve had in Jasper. Weactually left feeling full and extremely satisfied for the first time during our week here. Thank you Papa George?s for thegreat service and incredible food, I highly recommend both skillet dishes, and they were totally worth the price point. What apositive experience! Read more

Richard York 4 years ago
5

This restaurant blew my expectation. I figured this resturant would be average or good. However, this restaurant was excellent.... The server was great, friendly and helpful. The food was good. I didnt expect my Wild Boar dish to be good. The sauce gave moredepth and flavour to the boar. The portions are generous. Even the soups was delicious that I want to order another one.Shepherd's Pie is also good that I felt like I was at a British Pub. Dessert is also good. Unfortunately I do not remember whatI ordered but it was good. The server told us that the dessert are made from local bakery not from mass produced bakery.Supporting local business is a big plus for me. The breakfast looks interesting and delicious. I will come back forbreakfast. If I come back to Jasper, I would come back to this restaurant!!! Read more