Reviews for Mr. Hero in Jefferson, OH
We come here often..several times a week. Tonight at least 10 minutes before close time my daughter was at the door and had it... locked in her face. I'm extremely disappointed. Normally we have great service. Tonight's rudeness has me questioning if I willreturn. I tried calling to ask for the manager and no one answered and I wasnt able to leave a message. We also called before830 to try to place an order for pick up. No answer. Read more
Food is great but the employees working were not friendly in the slightest bit.
On my first order I asked for no mushrooms . Which came with them. Second order I asked it to be hot. It came cold. I also did... not a receipt. Customer experience was very bad. Communication between front teller and cook not good at all. Read more
You spend $50 at this place and they can't even afford to give you 2 bags. So as it's raining I walk out to my car, the bag... doesn't even hold up, and everything drops on the ground! I should have walked right back in and threw it all on the counter andtold them to remake it but instead I scoop it all backup and throw it in my car bagless! it's ridiculous she didn't want tolisten when I asked for vinegar she just shook her head as she was walking away! still didn't give me any friggen vinegar. Read more
Everything here is too salty and expensive. The little cups of cheese sauce out of a can are too expensive and have no flavor.... The gyros are the best thing on the menu. Read more
Tried for 20 minutes to place an order. Just kept ringing and a recording saying there's no voicemail set up. That's fine. They... must not want any business. Read more
This is the worst Mr.Hero I have ever been too. Sandwiches are disgusting and horribly made, absolutely no care when making. I?m... never coming back here and telling everyone I know to never come here. Disgusting absolutely appalling. Read more
Stopped there for lunch, and from what I could see there only two women running the entire store. They were doing a fantastic... job. The service was fast, and the food was good even though they were very short staffed. Can't say enough good about peoplelike that ,I hope they're very successful. Read more