Reviews for KFC in Jeffersontown, KY
Went thru door dash to have dinner delivered. Our order was wrong. KFC acknowledged they made an error on our order. I was told... I had to call door dash and so I did. After 43 minutes on the phone with door dash, I was told KFC was responsible. I called KFCand let them know what door dash told me. KFC told me they can?t do anything and to call KFC head office. I called the headoffice and was on phone for 17 minutes and still no help. No one wants to take responsibility. If you?re still reading this,just know if you used a credit card you can dispute issues such as this one. Credit card companies are much easier to deal withand certainly my situation is being disputed. Read more
I love their chicken sandwiches, but This location charges $1 more than any of the others. On top Of that they have horrible... service. This was our go to KFC growing up, but it?s gone down hill the last few years. Last time at this location!!! Lucky for them Chic-fil-a is closed on Sundays. Read more
I ordered a 3 piece tender meal with a small sprite. when I got my drink I asked for my receipt and then got my food and the... door was shut. I waved for Madyson to open the door and I asked for my receipt again and got it. I didn't order 2 ketchuppackets and a dip cup. If the manager is reading this I suggest you fire Madyson. There is no excuse or reason for this tohappen. Read more
I would give you zero Stars but the people who are working there were very nice. I had high hopes for the chicken sandwich from... KFC since all they do is chicken I expected to be one of the best. The chicken sandwich may have been great but it was dried outand not juicy at all it's a common problem I seem to run into so I only half of it and threw the rest of it away because it wasso dried out KFC you lost the chicken wars on this one, Chick-fil-A will produce a perfect sandwich every single time that I'veever been. I didn't know chicken jerky was a thing though. Read more
Never fails!!! How are you going to make a famous bowl without gravy? Drove all the way home and found out, called them and they... want to give me a side of gravy. What has happened to our young folks? They have no morals and just don't care. Read more
I frequent this store ALOT on my lunch breaks (atleast 3-4 times a week) and have been a persistent customer for approximately 2... years now. These last couple of weeks there has been 2 young ladies that have done nothing but gave excellent customer serviceas I have dined other customers as well. I want to say their names are Mary and Aj if not sorry. They are always so nice andpleasant and I have seen definitely much better service than what I have gotten in the past. My order is always correct hot andfresh. I'm not sure what you have done tese j0last couple of weeks but I can tell you the experience is much better. Read more
This is the pot pie the Jeffersontown KFC served. Old fried chicken broken up and thrown on top what looks like a pot pie half... eaten or thrown in the trash. Read more
Sometimes the service is great, other time's it's horrible. I ask for 2 legs instead of getting the thigh in the leg and thigh... meal. And the legs are ALWAYS small. Going to try a different location next time I get KFC. If I'm not happy there's alwaysPOPEYES or Chick-fil-A. Read more