Reviews for Dunkin' in Jenison, MI
Very creative Halloween donuts that do not have too much sugar. Perfect!
I know it was very busy today but the guy with pink hair in charge of the food needs to be let go. I waited over 20 minutes for... an order of snacking bacon? I feel that could have been accomplished in under 10 at most even with how busy it was.. Read more
I know there is a common running joke about the quality of Dunkin on Tiktok but my experience at this location has been so... overwhelmingly positive! My food is always hot and fresh and my drinks taste great every time. I'm happy to have this as anothercoffee option nearby. Read more
They don?t really live up to the DD standards I?m used to. There?s always a long wait even if no one is inside. It seems like... you get priority treatment if you go through the drive-thru. Today I bought 50 Dunkin munchkins. I asked for 20 chocolate and30 jelly filled. I was told I could only do 25 chocolate and 25 jelly filled. Seriously? I?m spending over $12 for a box ofmunchkins and I can?t even get the mix that I want? I think I?m done with this DD. Not worth the drive from Holland. Read more
Delicious food, quality coffee, clean business & parking lot, and the friendliest staff ever! It?s quickly becoming a daily stop... for me. ?? Read more
Have been at this store 3 times in the past 3 weeks to try and order frozen caramel coffees only to be told, each time, that... something to make these drinks "is on backorder!" Can only imagine how many sales, including mine, have been lost because ofthis. Fortunately, Starbucks has been just around the corner, each time! Read more
Have been here 4 times because I have always loved Dunkin? when traveling to other towns. Yet every single one of these 4 times... my order has been wrong . And one of them was 2 wrong orders in the same day ! I don?t know who is letting these children runthe windows with no training . New hires should not just be thrown on window for they are the least likely to know the menu .Definitely done trying to come here . 4 times. 4 disappointments. And every time you were corrected of your mistake at thewindow I was returned with arguments on how it?s made like that already. Horrible customer service. Read more
I had a great experience here today! The lady in the drive thru window was very friendly and my iced coffee was the best I?ve... had in a while! Definitely coming back to this location. Read more