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Reviews for Starbucks in Jenkintown, PA

Natasha Massias 1 year ago
5

I don't regularly post about businesses but I make exceptions for exceptional service. I needed my caffeine fix after an early... flight home and decided to treat myself to one of my faves, a caramel macchiato. I cannot compliment the staff and their serviceenough. For someone who is NOT a morning person, I truly appreciated the smiling faces, speedy services, and just overall goodvibes given off in this location. Shout out to Jo who took my order this morning and made me feel like I was chatting withsomeone I'd known for years! And additional kudos to everyone else behind the counter for their pleasant dispositions. I hadn'tbeen to a Starbucks like that in a while where literally every employee was not only exhibiting patience but genuine kindnessand smiling faces. Aside from service, I'll add my caramel macchiato was made perfectly, with my customizations for less sugar(Jo assisted with recommending what to cut back on) and my blueberry muffin was heated juuust right too. It really helped jumpstart my day (since my day doesnt start until after that first sip) and left me cheesing so I just had to post THANK YOU andkeep it up! Read more

T P 1 year ago
4

I'm probably one of few people who go to Starbucks for everything else EXCEPT coffee or anything related to coffee! I don't... likey ???? I just have to get a slice of the lemon loaf which is my fave ???? I can tell you all about the pastries andsandwiches, but that's it lol Another thing I don't like is the location/parking of this Starbucks.....not much room, so havesomeone else in the car to run in for you. Read more

Jesse M 1 year ago
1

Insanely slow and improper drink making. Don't call names when orders are ready. Also not friendly or polite. 0 stars

Michael Kollar 1 year ago
2

Slow service with lack of urgency. Staff seemed inexperienced and aloof based on pace. Behind the counter was very disorganized... as they seemed trying to restock despite the middle of morning rush. Poor order accuracy (used half/half when I ordered almondmilk). Poor product (received room temperature coffee). I frequent starbucks in Philadelphia during the week and this locationis not up to par. Recommend avoiding this location and spending your money at local independently owned shop, or even Wawa orDunkin. Read more

Alexus Ingram 1 year ago
1

Extremely slow!! It doesn't make sense how slow they are. Especially in the morning when they should be moving the fastest. I've... been made late to work multiple times. The workers move in slow motion with no sense of urgency. Even if you do a mobile order,you still have to wait. I expect more, especially from a brand like Starbucks. Read more

Amber Dow 1 year ago
5

I love coming to this Starbucks! As soon as I moved to the area I made quick friends with the staff bc they were just absolutely... so nice! It?s always a great way to start my morning with a coffee and friendly face! Some of my favorites have moved on, but wekeep in touch bc their kindness was absolutely genuine! I don?t know everyone?s name now, but I can?t say enough about Alex andthe rest of the crew! It?s not just me - I see them consistently treat every customer with respect and warmth and get theirorders out asap. I don?t understand some of the negative reviews posted. Obviously they are people with no patience. Yes,coffee places get busy, but there has never been a time that I had to wait for longer than expected. Every time I set foot inhere EVERY single member of the team is working hard and fast to get the customers their order. I don?t know if higher ups everread these reviews, but if you do - please acknowledge the exceptional job your team is doing here! I love love LOVE them atthis Starbucks! Read more

Dhruv Patel 2 years ago
5

One of the best Starbucks I have visited. The staff is always friendly and helpful. Never missed to visit this location whenever... I am in the area. Read more

Scott Goldstein 4 years ago
4

typical Starbucks which is not a negative. . There was ample room to sit and service was quick. This location does not have many... comfortable seating options but has a long table but it is quite functional. The staff is always been friendly and accommodatingand makes it a point to learn your name. The only negative is the miniscule parking area. Read more