Reviews for Dunkin' in Jersey City, NJ
The worst Dunkin I?ve been. No proper communication at all. These prior what they wanted and not what we ordered
This is the worst Dunkin in JC. I walked in ordered my breakfast and coffee and she had me repeat my order 3 times & the other... employee looked at me and laughed as if that was funny. I have a lot of patience so it didn't bother me at all she was "typing"my order in the register well Atleast that's what I thought she then walked away into the employee area came back to me andasked me what I wanted again. I repeated again she gave me my coffee and after waiting more than 10 mins for my sandwich theother employee asked me what am I waiting for and she finally gave me my sandwich mind you there was only one other customerafter me. It felt like they were doing this on purpose. When I finally went to go drink my coffee she gave me a completedifferent coffee nothing close to what I ordered. All I wanted was my coffee horrible experience. The manager always messes upmy order on purpose or miss something in my order. Read more
Worst customer service EVER. The employee refused to take our order or allow me to use the store restroom. She even came and... made sure the door was locked to the bathroom area while passing me at the cashier not taking my order. Hateful sick people. Idid nothing wrong, in and out all under 5 mins because I do not tolerate such nonsense for no reason. Fire off Egyptianemployees with a bad attitude or continue to lose customers. Read more
Worst dunking ever there's a guy taking the drive thru orders Rude !! I asked for a cheddar twist bagel with cream cheese and... bacon and he literally yelled at me and told me they don't open the bagel I told him every other dunking makes it and he wantedto give it to me on a side and also where giving me my drinks wrong and they just kept pretending it was another drink and theykept giving me the same one back until I kept repeating it was wrong and that I wouldn't take ir they finally changed it !!Super rude never going back there ! Read more
Bad service bad coffee bad attitude No bathroom Pathetic people No respect to customer Rude behavior When I visited this place... and I wanted to use the restroom they locked it on my face completely I placed two online orders for coffee bagels donuts maybealmost spending $15 on it And being a customer I should be entertained and allowed to use the restroom but they didn?t let meEven for washing my hands This is it this is very disrespectful than inhuman The people don?t understand language looks likeeverybody here works are not educated enough to understand English Read more
I ask, Maybe the worst Dunkin Donuts around? No, this is 100% the worst Dunkin Donuts anywhere I?ve been to. Extremely slow... service, they constantly get my order wrong, very rude staff (the drive through lady, nastiest I?ve ever seen) and mostrecently, they question my order/business - In my order there were 2 bottles of coke, an egg and cheese croissant, everythingbagel w/cream cheese, etc. - AND surprise, surprise I only got one bottle of coke at the window and no receipt. I had to askfor the receipt, and was charged for 2 bottles, so I show the lady. She then says, ?If you got coffee why do you need the soda??Funny thing is I did not get coffee (coffee at this location is nasty) - all because I asked for the second bottle of soda IPaid for. All my business will go to Wonder Bagles right across the street. They don?t have a drive through, but I value serviceover convenience. Read more
This store NEVER gets my order right. Today I asked for an iced decaf coffee with pumpkin swirl and cream with the pumpkin cold... foam. When I got there they had a hot pumpkin. So I showed them my on the go order, and insisted it get fixed. She did fixit, but now she left off the cold foam. What does it take for people to correctly read the incoming orders??? Will definitelynot be going there again. I'm also going to report this on their corporate page and hopefully something will be done. Read more
Can someone tell me if you go to Dunkin' donuts and they don't have any donuts does that make any sense Get your act together... Dunkin' donuts Kennedy boulevard Read more