Reviews for Papa Johns Pizza in Jersey City, NJ
Had scheduled a large take-out order at a specific time later in the day. The order was correctly done, ready right on time and... they also called to confirm. The pizza's (veggie/buffalo chicken/cheese) were delicious and overall it was a great experience. Read more
Amazing customer service, I had to take the time and share my experience. Loved my pizza and jalapeños, great quality, great... time and friendly people helped me while I had trouble making my order Read more
I ordered today online to be delivered to the school so I call for the status of my order the guy told me that the first driver... didn?t make it because the street was block. I mean hello you didn?t even call of what?s going on on my order pizza is expectedon my sons volleyball celebration. Just at least a call. Very poor communicau Read more
Terrible customer service. Terrible! Quality is not guaranteed. Dangerous for health. We ordered pizza many times here, but Once... I ordered browny and it had a piece of onion there! That onion spoiled flavor very much. I contacted customer service - noresponse. Placed a feedback - no response. Zero. Well, that could be an accidental mistake. We didn't give up on the place. Lasttime we ordered pizza it had spoiled pineapple. Totally spoiled, so that even when we removed pineapple, the pizza still hadspoiled flavor. You know, it's not only flavor,. Itis actually dangerous for health. I work in the kitchen and I know how itworks. And spoiled pineapple tells me that they don't care about safety standards. And they obviously don't care about customers-at all! Because guess what - customer service doesn't respond this time too. They just take your money and don't guaranteequality. Read more
After waiting 5 mins for the phone to be answered, I ordered a large NY STYLE PEPPERONI PIZZA got a reg large pie!!! They... didn't answer the phone to receive my complaint. Read more
Delicious thin crispy pizza,yummmy. Great people behind the counter and delivery man. Been ordering for yrs. I love this Papa... John's Pizzeria. Read more
They dropped my pizza or something. Sent them feedback online. No response. Also, the driver went past our building so we had to... look for him. And it was difficult to know that he was the driver since he didnt speak english. Nor did the driver give us areceipt to sign like usual. Read more
On Oct 9th Sunday at 2:15 pm I spoke to a some guy I told him 3 times I wanted chicken and peppers on half of the pie and... regular on the other half and when I get the order it didn't have no peppers this was bad. I hope they work on their staffbetter and put people on the phone that can take an order right. Read more