Reviews for QDOBA Mexican Eats in Johnstown, CO

Customer service was atrocious. During dinner instead of refilling bins of toppings they just claimed they were all out. Food... was decent minus the crunchy rice. The place was not very clean. Staff need to at bare minimum pretend they care about thecustomer. Read more

I hope they were only having a bad day today, but it seemed like the staff was in a fight. Their service was abrupt and no... niceties at all. I added chips and queso and they put the queso tub in the bag and then put the chips on top of it. Then Iwent to get my drink of sweet tea and it was not sweetened. I let the staff know and the response was "oh" 45 minutes latethey still had not dealt with it. While I was sitting in the dining room I could hear them arguing. Not a good experience atall. Read more

Wish I had checked the reviews before we came in this restaurant. Our experience is very much in line with the other recent... reviews. I have seen fewer restaurants as filthy as this one. Trash everywhere outside the front door, food everywhere oninside...on the floor, under tables, in the kitchen, under appliances, absolutely dirty. One of the photos I am posting is atthe checkout counter! It's not visible with trash on the floor in the background. Soda machine looks like it hasn't beencleaned in weeks. Read more

Went to this Qdoba today as we were in the area, it was filthy disgusting inside and the food was not fresh. One of the couples... who ordered before us in line asked for a wet rag as they would wipe down the tables in the lobby so they could sit and eat. Themanager immediately yelled at her employees (who were doing nothing wrong, just simply asked for a rag) and yelled at everyonein line stating that if we aren?t happy, we can leave! I have never seen anything like it before. The 3 parties behind us leftand several other people who entered the Qdoba quickly left after the managers rude comments. I will not be back to thislocation! Read more

We always enjoy our local QDOBA in Texas and were pleasantly surprised to find locations in Colorado. We made our order through... the app and while the staff took a few minutes longer to prep (I get like they were short staffed a bit) the food was all freshand prepared accurately. The staff were friendly and the facility was clean and inviting. We?ll be back! Read more

This location doesn't bother to make the crispy tortilla shell for the taco salad anymore. I've stopped by 3 different times now... to get a taco salad but couldn't. It's a franchise and they should follow the menu. Also, when I stopped by today, every tablewas dirty and the serving counter had food all over. Read more

I walked in and saw nothing but filth. Counters were filled with food. Each bin of food was mixed together. I could not tell... what was white rice or brown rice. That goes for everything down the line. I would fire the entire store and start over. Iwalked out and went to the Mexican place next door. I highly suggest everyone else does the same. Wow! I just can?t believeall of the code and sanitary issues this location is breaking. God forbid someone has a food allergy to something and theyordered online not seeing this filth!! Read more

So bad? my first time to do a review because it is that bad. First - the QR code for Free Queso took me thru multiple pages to... no avail, I requested help..i received blank stares and no help??umm ya those codes just haven?t been working? - no attempt byany employee to assist me. once in line, i stood for over 5 minutes - i was the only one in line - no greeting - only ?did youplace an order online?? when i responded ?no? they kept doing what they were doing and ignored me. Once they did take my order -they served me from a dirty, mixed up station that was depleted - she literally drained one small scoop of tomato?s from pico,half a scoop of inedible steak (so chewy and fatty I spit it out - all of it, was not even warm) filled the entire bowl withcold rice. (ugh so gross) it is literally NOT EVEN WARM food. to top it off they forgot to put my queso (that i didn?t get for?free? as advertised) or guacamole with my bowl. Once i ate the guacamole?it was full of stringy, hard pieces of something -still not sure what i ate. and just to add to this - the dining room was full of messy tables - only a few available forseating - just a mess. I?m still sitting here wondering - what the hell? how does this place even have business? Can?t say ihave ever been so dissatisfied or disgusted with a restaurant visit. Adding pics of all the QR nonsense i walked thru that wasdisorganized and unfruitful, and the random pieces of junk in my guacamole. Also - the multiple napkins full of spit-out steak -omg so gross and an uneaten bowl and wasted $13. Do better. i am embarrassed for you. and trash cans - overflowing??????????????????????. gross.(pic added just because) my entire meal was thrown away. Read more