Reviews for Baskin-Robbins in Joliet, IL
The employees on the ice cream side are clearly drunk on the job. Does the ice cream not have labels on it? How is that I can... order three double scoops, and exactly ONE, out of SIX of those scoops, was the right ice cream? Drug test the people workingfor you. That you could get ICE CREAM this wrong literally boggles the mind. Read more
I came there for a mint chocolate chip shake but what I got was milk straight milk I asked them to remake it and it was still... just milk with a mint chocolate chip flavor ..... 1 star cuz that's not how u make a shake I paid like wat 8$ for a milk shake Icoulda made my self at home ...... Read more
-××××× Worst Ever i ordered off Uber eats 710pm after driver was waiting 15min at 748 they canceled the order without... reason..So I called 3 times NA then I drive there wait 10min for the 2 girls to come from the backroom with there cell phones inhand. Her reason was there NOT Allowed to answer the phone then she claims there iPad was offline I don't believe her becausethe app said they were making my order. Anyway once in the store they were out of 2 ice creams and NO Hot Fudge. I just don'tget the Lack of Responsibility as a Chain Read more
I raced from the other side of town because they close at 10pm. I arrive at 9:56 and they said its 10pm we're closed. I didn't... need coffee or anything that needed to be prepared. Just ice cream. No place should be closed before the posted time! They losta repeat customer! Read more
Icecream cake for my sweet, loving, beautiful sister n law. Baskin-Robbins icecream is so good. Think ahaid on a warm day get... your cake on the way to the party. Enjoy Read more
Disappointed when I asked for mint chocolate chip ice cream then rocky road and they did have either.
Malt!?! Three employees looked at me and then stared at their computer. Not a one had a clue what a malt was including the... manager. Who's ever heard of a Baskin Robbins that doesn't have malts?!? Read more
We went in the morning to get breakfast for my two daughter?s and she had got a new drink with boba from the baskin Robin side... my daughter did not like the drink and she told the employees about it but they didn?t under stand and told her to throw it awayshe came back to tell me and I told her to go back and ask them to make another drink she did and she was very nice they toldher she couldn?t and refused to give any refunds and refused to give names.never going back Read more