Reviews for Big Apple Pancake House in Joliet, IL
Horrible customer service had to listen to The Waitresses discuss their life outside of the business rather than work after one... waitress decided to start dry heaving it ruined my dining experience.. while the hostess and waitress just talk about thecustomers in front of the customers I will not return to this Diner neither will my family look out poor service and just toclarify it was not the waitress that waited on us it was the heavier set Hostess and the heavier set waitress that like to talkabout their nights out as they're dry heaving in the kitchen next to all the customers Read more
They didn?t have soup so they offered me a salad, which was OK I also ordered a Texas burger. I think it?s what it?s called. It... was good as well. I ordered a medium rare. Looks like the cooks just seared it but overall experience was wonderful. Thewaitress was really nice. I will be coming back soon. Read more
This place was horrible! My husband and I were both sick later that day. His waffle was cold, sausage must have been spoiled! My... skillet looked like dog foot, presentation was horrible! They burned my pecan roll. The experience was terrible! I wish I couldgive no stars! The waitress was nice and worked really hard! Read more
Come here regularly and their food is delicious. Breakfast is my favorite meal . Omelets are delicious and ingredients fresh. ... Love the corned beef hash. They also serve lunch and have a good variety of sandwiches, wraps, and panini's.. Familyrestaurant with friendly staff . Read more
This place used to be alright but they have gotten cheap on products. The coffee was watery. The syrup was very thin and the... coffee creamers are now a cheap brand. Both meals my husband and I had was less than satisfying. I asked for my hash browns tobe well done.. clearly not well done as shown in the photo. Read more
Would definitely recommend. Food and service were both excellent. I had the Mama's Skillet, my wife had biscuits and gravy, ... and my son had a cheeseburger which came with fries and chicken rice soup. Coffee is excellent as well. Waitress always keptour cups filled. Portion size was nice and prices were reasonable. Overall a great Sunday family breakfast . Read more
This was our first time here. We loved it. This is a busy place but worth it the food was great!!! Coffee was to my liking and... our waitress was really good too! Now the hot chocolate definitely sucked my three girls had it and none of them liked it. Otherthan that we'll be back. Read more
ZERO STARS!! Bad day or typical, I can?t say, it was my first and most definitely last time going here. During my visit, I... encountered a sticky table, dirty silverware, crusted crud in water glass, poor service and customer service skills. Can?tcomment on food, wouldn?t eat it because I found a dark hair in mine. I?m a blond, not a dark hair on my body, but they stillrather argue about it which along with everything else, I give ZERO stars and will never return and would never recommend. Read more