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Reviews for Subway in Joliet, IL

Alex Courtney 1 year ago
1

I don?t like to criticize any business publicly but I have had 3 experiences at this subway over time. I believe in giving a... place a few opportunities before judging but these franchise owners need to step in here. It?s hard to get good help right now Iunderstand that but I would rather close a franchise that diminish the franchise with the attitude the people working have. It?sborderline uncomfortable when you feel like you are inconveniencing the staff by ordering a sandwich. Sides I paid were forgotwhich I wasn?t too upset about since it was partially my fault but I was distracted observing the rude behavior of the twoladies working. When I walked back in to ask for what I hadn?t got there wasn?t the slightest chance of an apology. Againanother inconvenience for them to deal with. My expectations of customer service have dropped with the understanding that it isreally hard to get good help right now, but a hello, welcome and a smile isn?t very difficult. I watched very polite customersin front of me ?please, thank you? and all that was offered in return was a look of two girls who hate being there and arebothered that any customer dare ask them for a sandwich. It?s a three strikes you?re out for me. I hope the owner can turn thisplace around for the sake of his/her investment Read more

Mary Wilczek 1 year ago
1

Paid 10 bucks for 4 pieces on roast beef on a 6inch. When I was asked what kind of meat I said roast beef, girl put 2 slices of... roast beef on the sandwich. I asked for more cause I thought that's not right for a 6 dollar sandwich so she put 2 more piecesafter saying it'll be extra. Okay. TEN DOLLARS FOR 4 PIECES OF MEAT! Not the first time I've been shorted at this place. Theyare even light on their veggies. I usually have coupons so I try every once in a while hoping to get the manager who knows howto make the sandwich right, she usually hooks it up. These younger girls really skimp out on you here. AND THE ATTITUDES...THATS A WHOLE OTHER COMPLAINT. Read more

Slpkntnorm 1 year ago
1

The absolute worst subway I've ever been to. Most ignorant server as well

Shey Allen 2 years ago
5

The new management they have is great! Everyone is nice and polite while serving. There no one in the front when I came, but... they have a service bell and the people served me right away. I don?t go to subway often and am not familiar with the menu, butthey were very patient and even gave me suggestions of what to put on my sandwich! Would definitely come back again the servicewas very nice! Read more

elviscilla2 2 years ago
3

This place is actually hit or miss depending on who is working there at the time. I came here today for lunch and a woman behind... the counter had no problem making my sandwich and actually did everything I requested, made the sandwich like I wanted it. Nocomplaints today. There has been some issues in the past but it all comes down to who is working here. The Subway is locatedinside a gas station. Read more

Miguel Izaguirre 2 years ago
1

Stopped in at 4:45pm for a sandwich and apparently according to the heavier man that was working, he couldn't make more than... half the sandwiches on the menu because they were about to close, even though they close at 6. And also kept ignoring myquestions with a simple nod. I worked as a subway manager for about 5 years and this kind of lazy work ethic is absolutelyastonishing and unacceptable. Read more

Ken Komperda 2 years ago
1

Would give 0 stars if possible. Stopped in at 4:45 on a Monday and the blue haired little girl working there literally claimed... she couldn't make 80% of the menu because she's either too lazy to prep the food or this store is too cheap to buy everythingthey're supposed to have. This girl clearly does not want nor care about having her job or the customers I know it's hard tofind good help these days but literally anybody on this planet would do a better job at running this Subway than her. You would100% be better off digging through the garbage cans outside at the gas station then eating food from this Subway. Stay as faraway as possible. Read more

kurt latimer 2 years ago
1

The heavy set Male employee does not care about his job. He will say ignorant comments in front of customers about how they "... just keep coming in" and has nothing polite to say. He sits In the back n doesn't even check to see of customers are there. Usually the girl with the colored hair is the only one who helps me and is polite. The guy will walk past a line of people togo outside and smoke a cigarette. Very inconsiderate. Read more