Reviews for Pollo Tropical in Jupiter, FL
Did drive through yesterday and they were so nice!! Line was super long but the guy outside was working really fast and still... friendly. Met the manager who was so friendly also. And food was the BEST! Chicken was cooked perfectly and huge portion! Defrecommend eating at this location! Read more
This place was good when they just had chicken and rice. They took away the salsa bar which makes the staff have to do extra... work and they're always out of anything that you want to go out of salsa the last three times I went. They got rid of the sodabar so now it's one more thing the already overworked staff has to do. You can't have that many things on the menu and then turnout good so instead of having one or two really good things they have 20 that are not good at all sandwiches are always coldjust thrown together. They need to get back to basics. I know they're making money but little by little the La Granja is movingin doing a much better job. Read more
The dining room was dirty from food on the floor to just dirty tile . The majority of the vinyl seat covers are peeling off the... chairs. Just a poor look for a busy store. Not a good look for a restaurant. Read more
Unfortunately, this place has gone downhill. The prices increase as the dinners get smaller. Attached pic of the churasko steak... dinner with yellow rice & beans for $11.99 geez..where's the love? Yes indeed..eating out is for the birds. Read more
Food is always good, but the employees always forget something in the orders. I asked for corn, but there was none. Then you'd... have to stand in line again just to ask. That takes 5 to 10 minutes so not worth it. Read more
Service was on time, food was not great but reasonably priced, BUT spot the biggest issue in the pictures? all went in the trash... and you can?t call the store direct easily as its an automated system and gave up after 15 minutes of trying :( Read more
Although the chicken tasted amazing and the beans and corn were great, the brown rice was undercooked, hard to chew. I have... mixed feelings about it. Besides that, fast service and hot food. Read more
It's delicious if you get dark meat, they over cook the white, but watchu want from fast food. For real freshly grilled chicken... they fantabulous ???? Read more