Reviews for Baskin-Robbins in Kahului, HI
Hey never want to make anything beverage after 7pm can't get a milkshake after 7pm. Very disappointed.
They have DAIRY FREE ICE CREAM! ?????????. That made it a great spot for the whole family to strip in. Otherwise its what you... would normally expect of a Baskin Robin, always a sweet treat. Read more
No mint chocolate chip No Rocky Road Seriously Came in at 9 ... They were already closing. All the lights and menus were off.... They were sweeping. Half the flavors were put away. Worst BR Ever Read more
Pretty standard Baskin-Robbins. Nothing fancy. Good service, albeit a bit pushy initially while we were trying to decide on what... to order. Clean conditions over the counter and the lobby was also well-maintained. Read more
I didn't get the workers name. I should have. He was so very professional in doing his job. Customer service was off charts. I... would totally recommend Baskin Robbins. Thank you for taking the time to read this review. Blessings from Maui Hawaii Read more
Visiting Maui from Canada. Entered the Baskin Robbins in Maui Mall to find customers eating ice cream. Waited and waited and... waited. No employee. Customers left. Still waiting. More customers entered. We had been waiting for at least 10 minutes. We areall started to worry for the safety of the employee. Had she/he been robbed? Injured? Medical emergency? Since we had beenwaiting so long my husband starts walking to the back calling for the employee. Finally gets an answer from the employee who isin the bathroom. Ok fine. So we continued to wait up front for several more minutes. When the employee comes up front the firstthing this person says is not an apology for keeping us waiting. The employee demands to know who came to the back, and whatright did we have to do that. When we explained we were concerned as we had been waiting so long - the response we got from theemployee- I was in the bathroom taking a dump. SERIOUSLY?!? I said- leave a note, lock your door, say you?ll return in 10minutes. Simple. Don?t keep customers waiting and don?t finally come to the front yelling at customers. Then use repulsivelanguage. This employee claimed to be the manager and claimed to not know who was the district manager. We obviously left.Disgusting, vile employee. Read more
Worst ice cream store ever been to. They couldn't even make a chocolate shake. They didn't even have oreo ice cream. No peanut... butter either, to make a shake with. One of the coolers had so much frost it was growing into the buckets of ice cream. Ithought maybe I'd just buy a beverage but their beverage cooler was out of order so I just left. Baskin Robbins should pulltheir franchise! Read more
Hours say they are open but they closed 2 hours early with no sign or reason why.