Reviews for Starbucks in Kailua, HI
Terrible service. Rude. No customer service skills. So sad.
There barista was SOOOO rude.
Staff are extremely rude, no greeting, would rather stand there talking amongst each other than acknowledge a customer. Go to... the other Starbucks, the girls there are much friendlier. Read more
This location opens at 7!! Go in the Out door of Target, but don't go past out into the main store bc Target doesn't open till... 8. We don't want to lose this benefit do we? The staff at this Starbucks are always attentive to special requests and try theirbest. For example, I am non-dairy and they made sure I know there is dairy in the caramel, letting me make the choice to chanceem. 4 stars bc the line is often long and many people just don't want to wait in a long line. It's so small idk how they couldfix that. Read more
I would like to praise your employee who was working right when the store opened. Hapa. Young man who was very personable,... accommodating and very polite. He was working for about twenty minutes by himself and treated each customer with the utmostcourtesy. Although, I realize it's their job but he put out just a bit more then normal and made my morning awesome...aloha Read more
See dxxxxxr
Love the drinks
5 people behind the counter, no line and still took 15 minutes to get one drink. They all stood around talking while one man... worked on it stopping between steps to chat. Date is 11/10 and 1pm for the managers reference Read more