Reviews for Tokoname in Kailua, HI
We are regulars and have had great service from the waitresses. We made reservations online to celebrate or son's 16th birthday... and were excited. When we showed up the manger was hostessing and was stressed out. When one of our regular waitress asked themanager if we were alright the manager got rude and said we 'didn't make the reservations right and now she has to figuresomething out' and loud enough for everyone waiting to hear. After waiting for another 12 minutes she made one of the bus boyscome to us and tell us that there's no tables available and all they can offer is the bar seating. I reminded him that we madereservations and he said they can't honor the reservations because things filled up to fast. I asked to talk with the manger andshe refused to talk with us. All this happened with my son listening, only wanting to celebrate his birthday. A parents we werevery disgusted with how the manager handled this situation. Our family and friends will definitely be avoiding this restaurantfrom now on. Read more
Service was great, love the atmosphere, and the sushi is amazing!
My family's favorite place to go for sushi!! when my son and his family come to town we always enjoyed our family dinner!!
Fantastic food, amazing quality and good service! Will be back! Best sushi and sashimi on island!
Great food and service. We both got the Nagoya bento plate. One with the teriyaki ribeye and furikake salmon, the other broiled... saba with tempura shrimp and vegetables. Looked so good forgot to take pictures. But, able capture one our dessert, tempura icecream, yum! Oh yea, kudos they’ve got the best waitresses. Read more
We decided to try Tokoname tonight. The food was really good. Generous potions. Friendly staff. Street parking or paid parking... lot nearby. They are very good for takeout during the pandemic as well. Read more
This hidden gem is my favorite local restaurant in Hawaii, and one of my favorite Japanese restaurants from New York to... California. Very welcoming staff sat our family of 7 as soon as we arrived an hour before closing. Service was fast and fresh.Gyoza was right out of the pan, and my kids agreed it was the best they ever had. Agedashi dofu was excellent with a chef'schoice bonus. The steak salad and dragon roll are my top choices. Our Ribeye steak was sizzling on the iron and perfect by ourhoity toity Texas standards. Read more
Great atmosphere, small but cozy! We've been for dinner a few times and the service is amazing, everyone is so nice and... pleasant. Oh and the sushi! To die for! And wash it down with Asahi beer ???? Read more