Reviews for Wendy's in Kalamazoo, MI
This particular Wendy's has the friendliest people working there. They always get the orders correct and lines moving. Good job... guys! Check em out.... Update: October 2022 great Wendy's location! Always fast and fresh. They do a great job here! Still havethe $5 Biggie Bag & $4 meal deal???? Read more
Update 10/13/22 Now they block the drive with a trash can. Can't afford a traffic cone?? Can't see the trash can because its the... same color as the pavement and it was dark/raining. You guys are lucky I didn't run into it and damage my vehicle. Watched youguys lose a lot of business while waiting in the burger king drive thru. Google says this location is open until midnight. Justshutter the place if you guys can't hire competent staff or let someone else take over that can 1/22 Good luck getting yourorder in. Lately they pay someone to tell you they don't have time for your order or do this and just block the drive. Read more
The place was a complete mess. The only thing that saved this review were the people working there. Really nice and helpful.
Got there at 8:00pm. Fries where fresh, burgers where great. It was perfectly satisfying.
At 6:55 pm today came up to get a strawberry frosty. Pulled up to order and was told they weren't taking any order any more. As... I pass the drive through window. I looked inside and seen all employees cleaning as there closing up for the day. This happened2 days in a row back to back from each other. At this location and others WENDY'S is not open till midnight..they are not openpass 7pm daily. Read more
I paid with cash and not once, not twice, but three times it took the cashier to get me correct change after me telling her what... the correct change was. She was having trouble ringing everything up, I don't blame her I blame the people who were supposed totrain her. She was trying very hard but you could tell she had no idea how to operate the register. Then my food was given to meat the next window where it was shoved into my face and the lady was already walking away prior to me even getting it in myhands. Just a bad experience and I believe a lot of it has to do with lack of training and lack of attention towards customerservice. I hope this changes as I do enjoy eating here on occasion, but will not be back anytime soon because this is like the3rd time I have had similar service and issues at this location. Read more
Looks nothing like the picture. Didn?t have half the ingredients on it. Also filled my drink to the rim with ice so I had barely... any drink. Read more
Went there tonight and everything was perfect. The employees were very nice and friendly. The food was on point.