Reviews for Subway in Kannapolis, NC
Upon walking in and looking around the first thing we noticed was how CLEAN this store was. Cleanest subway I have seen.... Employee there tonight is worth more than I'm sure she's being paid. The overall experience was "like an experience" and wethoroughly enjoyed our time there. 10/10 would recommend. Read more
The owner of this subway has decided to not accept valid subway coupons. I was a weekly customer. Now my colleagues and I have... no intentions of giving them our business until they accept their own coupons. It's absurd to charge 11$ for a footlong withjust some chicken and veggies. The employees have always been kind, but there's no need for the owner to force such exorbitantmargins when I can get a good sub at a much nicer restaurant for less. Read more
If I could give 0 stars I would, my boy friend went to get us subs, I wanted a turkey bacon NOT toasted, meaning I dont want my... sandwhich toasted. i opened up my sandwhich and bacon is NOT COOKED!!!!! ARE you kidding me?!!! I worked at a Subway for 2yrsthat is absolutely disgusting? when someone asks for not toasted you heat the bacon up?? Read more
Don?t order delivery!!! It?s delivered by door dash and neither will accept responsibility if you have a horrible experience. I... ordered 2 and a half weeks ago and was told by door dash to get a refund because it took them an hour and a half to deliver. Icalled the subway store for the rest of the night and the line was busy. So I sent an email that was ignored. Sent another 2emails through subway.com that were also ignored. Finally called and spoke with the manager who told e she would get me a refundand just needed to find out from her manager how. Well that never happened and she never called me back to let me know. So Icalled again today and she was super nasty to me on the phone and said that I wouldn?t be getting a refund. Editing to add: Ispoke again with door dash and they said that they would refund the Subway once they refund me. I called back to speak to themanager again to let her know and they told me she was on break and to call back in an hour. I will give her another chance withthe nee information from door dash and see if she will rectify the situation. Okay so it?s been 3 weeks. Door dash is tryingtheir hardest to give me my money back, but they can?t without Subway?s cooperation. The Subway store is refusing to cooperateand says as far as they are concerned, Door dash gave me my money back. That is very clearly not the case. Even their corporateoffice says that they are not going to cooperate and I might as well dispute the charge with my bank. This Subway will not begetting my business again. Not because of a misunderstanding or how Door dash messed up, but because of their unwillingness tocooperate and let door dash follow through with my refund, and the store manager?s nasty attitude every time I?ve called. Read more
I went to Subway this evening to collect a sub after work and was highly impressed with the service. As soon as I entered the... store I was immediately greeted with a warm welcome. Charles went above and beyond to make sure my Sub was perfect! Ashley wasalso very friendly. I could not have asked for a better experience. I will definitely be returning to this location and wouldhighly recommend others visit too. Read more
When ordering in person, this location is everything you'd expect from Subway. They includes nice employees and a clean space.... So when ordering at the restaurant, 5 star Subway review. However, I've tried ordering online two separate times. Both times,my order was wrong, and sandwiches weren't made with the correct toppings in the ticket. Both times have resulted in a sandwichbeing thrown away Read more
Very cool employees!!! The guy that waited on me on two previous visits had memorized how to make my sandwich EXACTLY and was... instructing the lady making it. VERY impressive!!! I enjoy the relaxed, friendly atmosphere and the delicious food!!! Read more
They don?t use coupons! And I give -1 star! It is not respect for costumers.