Reviews for Arby's in Kansas City, KS
It was only two people working that night and they put onions on my sandwich and forgot my half pound beef sandwich.
9pm on a Saturday. Lights are all on but the dining room is closed and noone home in the drive-thru. Should fire everyone and... bulldoze this place because the people running it are checked out. Read more
Disgusting, the worst Arby?s I?ve ever been to. Chicken Finger cooked to death, stale fries, drink taste like cough syrup. I was... there 6/22/2022 at around 6:45pm. The Staff seemed to be bagging up any thing. Read more
Another awful experience highlighting the collapse of western civilization. Nobody wants to work so the lobby is closed. The... people who are working are incompetent and couldn't get a very simple order correct. So back through the drive thru for 2 coldroast beef sandwiches and the wrong sauce. Total elapsed time 23 minutes with only a couple of cars in line. May god save us. Read more
Today for the second time the same young female employee at the drive-thru gave me a buffalo chicken slider in a bag where she... dirtied the napkins by putting them on top of the buffalo sauce. The previous time she did this I gave her back the dirtynapkins and explained they were dirty because she put them on the sauce. Apparently she did not learn anything and has continuedto repeat the same stupid mistake. The servers at all the other Arby's where I buy this sandwich simply fold the napkins and putthem on the side of the open slider box in the bag so they stay clean. It does not take a rocket science mentality to serve aslider with clean napkins; it only takes a little bit of basic common sense. Read more
My Club Wrap was served on a flatbread with obvious visible mold. The store was no help when I called and explained we were too... far away to come back to get a refund in person. Read more
Gave me a hard time about using coupon but we got passed that. Looks new. We were the only ones dining in on this rainy day.... Condiment station was still closed but drink station was open Read more
Arby's locations do vary. This one was no different. Sandwich damp, lukewarm and the squawk box (order) does just that!