Reviews for Chili's Grill & Bar in Kansas City, KS
I thoroughly enjoyed the service here. Our waiter was very helpful and polite, our food was top quality, no complaints here!... Well done. Read more
The food was great, compliments to the chef. BUT my order was shorted a lot. After a week of emailing I have no answers. so i... probably won't be going back to a chili's again. Read more
Probably will never go back to this location. Signed in waited 10 minutes to be seated to never be. There was only three... tables with customers at them. Caught staff sitting at a booth pointing at us but no one got up to seat us. Left sat in ourcar waiting for the text our table was ready to never receive a table. Never in my life have I ever had a bad experience atChili?s, this was a first and last I will go to this location. Read more
Came for dinner with my mom and brother around 6:30pm. Quickly greeted and sat by a young male hostess. The server Megan came to... greet us a few seconds after being sat. She did a great job taking the orders, giving refills and checking in. All three of usenjoyed our meals. This month $5 margaritas tasted so good very sweet. Read more
Chili?s is always a good choice for a quick dine-in meal. Service is usually prompt and food prep is consistent between visits.... My go-to is the Big Bacon BBQ burger carnivore style: 2 beef patties (1lb total), extra cheese, extra bacon, no bun and nocondiments added). I usually donate my side to someone else at the table, cuz they won?t substitute more meat in its place LOL. Read more
Service and margaritas were great. Shrimp was undercooked so I brought it up. Not to complain or remove from tab but more of a... heads up. Waitress said she would take a piece to the manager. Nothing was mentioned about it afterwards and the tab was paid.At least acknowledge the problem and assure me it wouldn't happen again. Disappointing Read more
COVID Alert!! Please read prior to eating here. First off, we waited about 30 minutes to be seated during a weekday, no big... deal. Half capacity, we understand. We ordered our food and waited another 20-30 minutes. Again, no problem. Our food cameout, this is where problems begin. My wife along with our 2 kids out enjoying our night. They bring our food out and forgot tobring out a meal for one of our sons. Mistakes happen, we understood. I ordered ?The Boss? cheeseburger that comes topped withbrisket. I grabbed a piece of brisket and it was cold. Tasted cold and cold to the touch. I pulled the bun off and touched therest of the brisket and all of it was cold. Almost like the brisket was setting in a water bag and they slapped it on topwithout warming. I asked the waiter where my sons meal was and Informed him of my issue with the cold brisket. I purposelyknocked the brisket off so it made a mess on the paper to see how they handled it. 1) give me a new order or 2) warm it back up.Yes, option 2. My sons chicken strips came out along with my sandwich. The chicken strips were soggy grease filled rubber. Mybrisket was warm, but now my bun, cheeseburger and fries were cold. I maned up and started eating the other now cold items.THIS IS WHERE COVID COMES INTO PLAY!!! I looked up and witnessed our waiter basically blowing his nose, wiping his mouth in thelobby. He continued to put his mask on and went right back to work helping other customers and delivering meals. Flash back towhen we arrived.... he sat our napkins down on the table and spread the palm of his hand all over our napkins. I noticed thisand instantly tossed out that first napkin. It wasn?t until the end when I witnessed how he was wiping his nose andmouth. Could this person intentionally be spreading germs? You be the judge. I asked for the manager ( Mindy) after I saw thisand I formed her of the entire ordeal, including what we witnessed about our waiter. She apologized about ?his hygie Read more
The food was delicious. Did not like how the waiter seem to rush you to order. When we did order, she stated ladies first. ... What if the man was ordering for the couple or the man was ready and the lady not. She messed up my order anyway. She gave mechicken I asked for steak... They need to address this lady. Welcome to Chili's! May I share some specials with you? And then,any cocktails or any other refreshments today? Read more