Reviews for KFC in Kansas City, KS
I'd give zero stars if I could worse serive ever here people can't speak English to even take my order I stood there for 15... minutes before I even gotten help when I did she couldn't ring up two bowl one mac cheese bowl one mash bowl I finally leftbecause she couldn't get it correct Read more
I would have been a lot happier if I would have had my coleslaw that I ordered when I got it home.
This is one of the worst dinners I have gotten at this KFC. Ordered extra crispy and got regular. The chicken tasted like the... oil has not been changed out in awhile. The biscuits were not even cooked all the way they were like dough. This use to be agood one to go to but not anymore. Make sure you check your order before you leave the place! Customer service is just as bad asthe food. Wish they would fix it. Read more
When I tried to place my order the person was talking over me and said he'll give me my total at the window which was cool I... didn't mind but when they gave me my order it was wrong and said that what was on his screen I get home my chicken was all wingswhich was supposed to be white and dark mixed and my biscuits aren't even edible I will drive out of my way to go somewhere elsenext time if there is one. Read more
Horrible service. Waited a total of 43 min in line and I was the 3rd car. Get home and the order was wrong...As Usual!! Tired of... always something wrong at this place. You can NEVER go to this certain kfc and get what you order or get it warm or ever in atimely fashion. Staff(what there is of one) is always rude and short with answers. Slow as hell. Very unhappy and previousproblems were the last time not saying anything. I want correct food that was ordered,warm,in a timely fashion and not with afreakin Attitude! Read more
DOUBLE CHECK!!! DOUBLE CHECK!!! DOUBLE CHECK!!! Absolutely not worth it!!!! I ordered online because I was going foIT... lunch....SO I THOUGHT IT WOULD BE QUICKER....IT WAS DEFINITELY NOT. They didn't mess up my order ONCE or TWICE BUT 3 differenttimes. 1st they gave me the wrong sandwich , then 2 orders of biscuits instead of the breast that I ordered and then when I wentback for the breast the 3rd time they didn't give me a breast they gave me a thigh. And proceeded to tell me they couldn't doanything about it because it was an online order I wish I could give them 0 stars. Absolutely horrible customer service wouldnot recommend to anyone ever!!!!!!!! Read more
This particular KFC is so hit or miss. Unfortunately my last visit has been pretty bad. My chicken was over fried (the first... time i've ever experienced this at a KFC). The Mac & Cheese had a chunk of something brown in it, i didn't eat it. Overall thiskfc is more miss than hit! Read more
Omgoodness, the drive thru order taker was: I really cannot describe, rude, smart mouth and inconsiderate, ask for her name she... said none of my business. Then I stated this is some customer service, there were 2-other employees there, said she has had aday, really we all have them days that should not be taken out on the customer. The other lady was really helpful and nice andthank you. Probably will not be goin back to KFC anytime soon. Also, the pot pie was good though. Read more