Reviews for Domino's Pizza in Kansas City, MO
Amy did a phenomenal job assisting me with my pizza order. She was extremely efficient, helpful, kind, and knowledgeable. I... would recommend this place, 100%!! Read more
This location is under new management and has a new staff. My kid had a party and wanted Domino?s. I was reluctant due to my... history with them. Called and ordered 10 pizza?s and was completely floored when they said it would be ready in 15-20 min. Showed up 20 min later and it was ready and waiting. I asked the lady if there was a new staff and she said. ?Yes, and we haveto get this location back up to standard.? Glad to see there are still people who care about service!! Will definitely returnhere ******The below review was from 10 months ago**** For now the 2nd time ordering I have placed an online order to show upat the states pick-up time to be told that they haven?t even started my order and it would be another 20 minutes. I don?t knowif it poor management or if they are under staffed. I doubt anyone at this location actually reads this because multiple otherreviews say the same thing. If you decide to order from here please be advised they WILL NOT have your food ready when they saythey will. Read more
No idea how this place stays is business. It?s the dirt worst. I stopped ordering from there over a year ago after they took my... delivery order of $40, never delivered it, and never refunded my money. When I called the next day they just said they didn?thave delivery drivers? that was it. I guess they thought the money was a donation. Tried again tonight because it was late, butevidently they close over an hour before their listed time. No online ordering. No one answers to he phone. Joke of a store. Read more
This has to be the worst location in the chain. Previous notes, placed an order for future delivery shortly before the store... opened. Store immediately called and said they had to cancel it because they had no delivery drivers. I asked them why thatnever is indicated on the app, and she hung up on me. That was after she told me it would take three or four days for thecharges to come back from my credit card that I've already been charged. Deleting the Domino's app from my phone, there are somany other choices it's not worth the hassle. I would rather play a little more and go to Mama Leone's or Martin City Pizza andactually get treated like a human being. Read more
Pizza was hot & ready in 25 minutes when the tracker said it would be & the employee who promptly brought it to our car was... polite. The pizza was just okay, very floppy and had too much toppings/cheese to crust ratio. However, kids ate with nocomplaints. Read more
Great service! After I made a mistake on my order Amy gave me a free pizza! We'll definitely keep on going back to this... location. Couldn't hope for better treatment! Thank you Amy again! Read more
Worst experience with Dominos! Being that I previously worked for Dominos for many years I know how delivery works! The manager... is checking delivery?s out when the driver isn?t back from previous runs. Which means ?SHE? is saying that your delivery is onthe way, and it?s still sitting in the store. So........ when the app says your pizza is on the way, and it doesn?t show up foranother hour; this is why! Or the driver is taking multiple deliveries at one time... all the while your pizza in eitherscenario is getting cold because it?s either sitting in the store or sitting in the back riding around town waiting to get toyou! I called to inquire, and her response was ? I don?t control the app!? 2nd When your pizza is under cooked there is onlytwo things it could be. 1. Took it out the oven early. 2. Using wrong dough size. Ex. Large dough for medium pizza. 3rd whenthe pizza is raw in the middle but super hard and dry on the bottom... that?s from using old dough that?s been stretched and puton a rack and drys out. When someone knows what they are talking about, and you get defensive because you know you?re wrong,doesn?t give you the right to hang up on them! I will NEVER ORDER FROM HERE AGAIN! Read more
We placed a BIG carry out order - 20 pizzas for a hungry musical cast. The Dominos crew helped us out by letting us know what to... order and to go place it on line which saved us a lot of money! Pick up was easy and friendly, pizzas were great. Plus theyprovided plenty of plates and napkins. Thank you! Read more