Reviews for KFC in Kansas City, MO
Corporate needs to come close this location it is definitely not profitable because of the lack of customer service and... experience that the staff display. It is rare to have a good experience due to they continuously hire rude inexperienceemployees. Give it a shot once a year never got better. I?ll gladly drive to Gladstone instead. Read more
Kayla is a phenomenal manager and is who served me today. Food was fresh! Clean store. Amazingly friendly service. I?m glad I... chose to dine at KFC over McDonald?s across the street. I?ll definitely be back! Read more
Place is just... just watch your step, wanted a original recipe, was told it'd be a wait, then was told I'd have to get extra... crispy.. no one is really doing anything in the back, but this location makes me regret coming here to get my family a decentdinner.. almost waited 30 mins for extra crispy... set the timer lower and it wouldn't be extra crispy... can hear the ppl inthe back laughing, sounds like a fun game. Won't be coming back.. Read more
Tried this kfc location today. It had been a while since I last visited and wanted some fried chicken. Well, I won?t be going... back. I bought and returned the bucket of chicken. I wish I had taken pictures because the skin was falling off and the meatfalling off the bone. You couldn?t tell a thigh from a breast. It was so gross. Looked like it had been sitting for a while.When I returned the chicken the lady looked at me like well, what?s wrong with it? I honestly asked her if she was kidding. Lackof customer service! She said they don?t actually ?fry? the chicken anymore. They pressure cook it. Isn?t the name of yourrestaurant Kentucky ?fried? chicken? And I should?ve known not to even go here by the looks of the place. There was a junkedcar parked right by drive thru. And nobody eating in the restaurant. It smelt bad in the restaurant too. I wasn?t about to leavewithout getting a receipt for the returned chicken. The stuff was practically inedible. Read more
If I could give them a 0 I would. I order a pot pie and it looked like this. Not to mention it was dry. Asked for a breast fill... up and they give me a chicken breast that had no skin on it. Then the young lady wearing a dirty t shirt. And when it was timeto give me my food she refuse to bring it up the counter. She stopped the other staff that was helping others to bring it to me.Then the menu says the fill up box comes with a cookie she says they stopped giving out them. I sat in the store over 20minutes after going through the drive thru. I feel she was being rude and being nice to others. Being that I was the only blackperson in the store. I will never return and at truth be told they changed the ingredients of kfc. Don't go here unless you wantdirty employees to help you. Then the dirty woman wanted to charge me 13.00 dollars for 6 chicken strips ???? ???? Read more
Slow service, no communication at the drive thru when I first pulled up on my 30 minutes lunch break, ordered Mac and cheese... which looks like it was scraped off the bottom of the burnt pain, not my first experience with rudeness and slow service at thissite but it will be my last Read more
Where to begin. First off no one behind me but I have to pull up and park in a handicap parking to wait for food cause they have... a corporate time ticker. The chicken breading is unlike any breading I?ve ever had @KFC It was so not kfc! Had to be freezerpackaged chicken tenders . I was worried and tossed it I don?t know if there?s supply issues or what but terrible chicken. Third there?s more grave in my bowl that potatoes. Last of all my biscuit is burnt and hard as hell. I would like store ownersor managers to refund or replace my meal. Read more
This was the worst chicken I have ever had! They sure didn?t cook it right. There was hardly any crust and it was dark brown.... The fries were cold and just terrible! The store is filthy. Trash on the floor and dirty tables. What a disgrace. This was onNovember 15th. They ruined Colonel Sanders recipe. Read more