Reviews for Old Chicago Pizza + Taproom in Kansas City, MO
Staff was really great. Pizza was good. Ladies restroom needed a thorough cleaning and we were there early in the day about... lunch time. Not too crowded either. But the sports bar feel was still there. Felt a bit pricey for pizza but we did have enoughleftovers for dinner. Read more
Horrible service, bad food. Out of a lot of wine and beer. Very dirty, tables weren’t clean and menus were crusted with food.... The bartenders and servers kept disappearing for long periods. Beverages never refilled. The list goes on and on. Take the extratime to go to N. Kansas City. Read more
This past Sunday we went to go eat here and the waitress that waited on us was OK but we never saw her out of the times we... absolutely had to (ordering, bringing our food, etc.). Never checked on us to see if we needed anything outside of times shewould have to come to our table. It wasn't busy and she wasn't rushed. I understand those times but this wasn't one of thosetimes. We usually tip 20% but decided to only tip 15% this time. However, the waitress decided to still tip herself to 20%. Whatwe wrote on the receipt is not what came out of our bank account. I difference is minimal but that isn't the point. I'm assumingshe didn't think we would notice the difference but we did. Instead of posting on here, I tried calling the manager today butthey weren't available. I left a message and never heard back. I tried submitting something through the corporate website butwhen I hit submit it said the website was down. Outside of directly calling the location itself there is no other contact # Ican find for corporate. I was going to wait until tomorrow just in case the manager was busy but I also see someone responded onhere to another review 2 hours ago so that doesn't appear to be the case. Super frustrating. Giving 2 stars as the food itselfwas good. Read more
I’ve been here 3 times in the past couple months, each time the service has gotten worse. Tonight we we’re quoted a 30... minute wait which then we were told had changed to 45 after being there for about 10 minutes. We decided to stay but the hostsaid we could sit at the bar and wait since it is so hot and we did. After sitting there for an hour, which was past our 45minute quoted time, I asked the bartender if she knew when we would be seated. By this time there were 3 tables in the wholerestaurant with people and about 10 that had been left and were dirty. It didn't seem like there were a lack of servers, Icounted 4 or 5. We finally were told to sit wherever and ordered. All the servers by this point were sitting at a table in theback corner in their phones. Some were eating so they may have been on break but while we were eating our app and food no onecame to refill our drinks or ask if we needed anything. When it came time to pay we were overcharged by $5 from the price on themenu and it took 3 members of their staff to fix it. A quick bite turned into almost 2.5 hours of poor service. 3 strikes yourout I guess because I won’t be back. Read more
We usually come here once or twice a week. Usually great food and service. Today did a carry out order and got a cheese burger (... med rare ) and a small pizza. The pizza was fine no complaints there, but the burger 0/10. I ordered just a standard medium rarecheeseburger and fries. The burger I received was very well done and almost jerky like texture and could only eat a few bitesbefore calling it quits. Kind of a bummer , I will stick to ordering just the pizza. Read more
I have good days and bad days when ordering from here. But when it’s becoming a 50/50 chance my order is going to be correct,... especially with the prices of their pizzas, I become more and more hesitant on returning for business. What I ordered: Thickcrust pizza: Extra sauce, garlic, mozzarella, basil, sliced tomato, and topped with balsamic glaze. What I received when mypartner arrived home with the pizza, opening the box: Thick Crust: Hardly any sauce, garlic, mozzarella, sliced tomatoes ANDdiced tomatoes, small amount of basil, and NO balsamic glaze. So pretty much a cheese pizza with tomatoes. Super disappointed.My husband is a police officer and after working his shift, with no time to eat, this was supposed to be his dinner. (Not thatanyone should have to give a reason as to why their order being correct should matter) Not sure if I can convince him to returnafter repetitive incorrect orders. Read more
The appetizer and entree presentation was excellent! The Italian Nachos, Buffalo Wings (w/ their house bleu cheese), and pizza... rolls are really good. The calzone was tasty, but was mostly dough, and not filled with many ingredients - which was a littledisappointing. Overall, we a had a really great dinner though. Thank you! Read more
I never leave reviews bad or good but this day when I ordered food for pickup I was feeling sick and knew k needed to eat. This... was the worse ever it was like eating charcoal. I can’t believe you spend almost $16 and this is what they serve you. I forcedmyself to eat what I could to try to feel better, but this was very upsetting… Read more