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Reviews for Dickey's Barbecue Pit in Kapolei, HI

Tiare MFN 1 year ago
1

I ordered 5 plates, 1 mixed meats (which one of the meats did not come in the plate & it was empty). The rest of the plates were... brisket with the sides that come with. When I contacted the store they refused to help other than I bring the plate back after iwas already at work and they'll replace the missing meats. The manager gave me the run around & this was on 11/4/22. It's now12/2/23 and I still have not got my refund for the missing meats. It's so difficult to get a hold of anyone at the store letalone a manager who understands I didn't get what I paid for. I wouldn't mind if it was just one plate and it wasn't anexpensive order,but my total was $90 plus tax. I hope the service gets better the worst part was the manager wanted a photo ofthe plate with the missing meat & the receipt which the two workers in the store did not provide. I only got my emailedreceipts. Maybe they should hire employees who can do simple tasks like follow the order on the ticket & then I wouldn't have todeal with this. Read more

Patti McAllister Sievert 1 year ago
1

Is this for real? We?ve been going to Dickey?s for years and today we drop almost $100 on a meal and this is legit Kraft mac and... cheese. We even got two mac and cheese sides because it was always our favorite. Very disappointing. Read more

Johndoe87 1 year ago
5

Ordered a pound of sliced brisket and what we received was not sliced and possibly one of the worst brisket ever had. Dry and... overly salty. At almost $30/pound it was totally unacceptable. We've had other items from this location that were very good butcan't recommend the brisket After talking with the manager they hooked me up with some legit smoked brisket! Thanks so muchfor reaching out and taking the time to make right. ???? Read more

David Ware 1 year ago
3

Until a couple months ago I would have given you a 5 rather than a 3. You used to have cooks and servers who understood Texas... style barbecue but now it appears to be more local employees being trained on the job who do not really know how to prepare itproperly. I asked for the brisket to be thin sliced but it was totally shredded. The fried okra did not taste right at all. Iwas there on a weekday at noon hour and there was no line and only one table occupied. I will hesitate before going back anytimesoon. Read more

David Cail 1 year ago
1

This place is hot garbage. BBQ is overcooked and lukewarm/cold. Mac & cheese was luke warm and trash. Potato salad was the... equivalent of store bought bucket junk. My 3yo daughter wouldn't even drink the sweet tea because it was sour. Usually youwant the meat to fall off the bone of the rib - instead the bone was falling off the meat from being so overcooked. Garbage, goto Canes and take some BBQ sauce with you. Read more

R Dukes 2 years ago
4

Review for Kapolei Dickey?s Received my delivery on time and hot! Great job package the order as well. I was satisfied with our... order, overall. There was only one thing wrong but that one thing was, in my humble opinion, the most important representationof a good BBQ spot. This one thing was the soggy, grease soaked, drastically overcooked, and absolutely not sliced brisket. Asyou can clearly see in the attached picture, there is no way this should have left any restaurant looking like this, especiallysoaked in grease. I mean I don?t even understand how that amount of grease even got in there and I?m assuming it counted towardsthe overall weight of servings. I hope this is not the standards for this restaurant. As a native Texan, I have always beentaught the standard is, take a slice lay it over your pointer finger, it should drape but not tear. It should only tear from aslight tugging. Now this may just be my preference but it sure has been a good measure for tenderness and not beingovercooked. As I said earlier, I hope this is not the standard I would like to give this place a second chance though. Theirsweet tea was amazing and really reminded me of Texas sweet tea. Read more

L P 2 years ago
4

We decided to see what restaurants there were across Walmart in Kapolei and stumbled on this place. We were greeted by the... workers when we walked in. One girl (Asian) stood out with the glasses, she didn't have a personality but the rest of the groupmade up for it. She was the reason why I only gave it a 4. I observe when I try different places. I might change my 4 to 5 ifshe is there again and see if she improves. We ordered the following: Brisket Chili Mac and Pulled Pork Classic Sandwichw/waffle fries, baked beans, and spicy sauce. All Winners! Delicious! It was good portions and the price wasreasonable. Couple of the workers were really awesome. Wish I got their names. One guy let us refill the sweet tea, anotherguy brought us extra napkins, and asked how was everything. The guy that gave us extra napkins greeted us as we were leaving. Majority of them seemed like they were enjoying working there. When we are in Kapolei again, we will definitely try otherthings on the menu. We will bring more family members. Give this place a try if you didn't. You will not be disappointed. Read more

Logan Martinez 2 years ago
4

Dickey's is good, for what's offered on the island. I wish it had more of a "smoke" flavor to it. I'd say the best thing on the... menu is the Brisket Chili Mac n cheese. It's super saucy, and cheesy, and has great flavor. The fried Okra is pretty good too;however, you must eat it quickly while it's still crunchy or else it'll get soft, and not as appetizing. . . Almost like whenyou consume too much liquor on your date. Nobody likes limp and soft okra. Overall, it is a bit pricy for the portions that youget, but not bad, and plenty of options for everyone. Read more