Reviews for Jersey Mike's Subs in Kapolei, HI

I ordered on the phone for pick up. Was told would be ready in 10 minutes. Got there in 15 minutes. Went to the cashier, gave my... name and he gave me someone else?s order which was 1/2 sandwich???? I ordered a giant #17 with extra meat, provolone cheese andMayo.I could feel that It wasn?t wrapped tightly. I asked the cashier if they could wrap each half separately. He said sure,took the sandwich and returned it in the bag. I just got home. 1.The sandwich not only Wasn?t wrapped separately but the wholething almost landed on the floor as it was just shoved in the bag, but it WAS now cut into 4 pieces!! 2. NO Mayo! 3. NO extrameat!! 4. American Cheese, NOT provolone! VERY DISAPPOINTED , this used to be a great place to get a good sub, not anymore! might try Subway again! Read more

Had the steak bowl. Good as usual. The customer service folks were friendly as well. No Coke Zero, but had Pepsi Zero

The staff was nice, but very slow making the sub. Subway has better tuna subs, taste fresher, and is faster and cheaper. I don?t... recommend. Read more

I was a bit disappointed that the last two times my coworkers and I ordered lunch the order was incorrect/not made at all, but... the staff is great and today the manager went out of her way to help resolve an issue and that really stood out. Thank you somuch & we will definitely be coming back! Read more

I love this location! I?ve had brown lettuce before which was a lil disappointing but the staff is amazing! It?s always friendly... and the team here is professional always working hard! Been to jersey mikes all over the us but this is my fav cause of theteam! Read more

I am addicted to this place. I've legit ordered over 50 subs in the last few months. The delivery service is great and the food... always comes hot and fresh no matter what you order. Please do not change and keep up the great work. Brings me right back tothe east coast!! ???????????? edit..... starting to slack last couple weeks... pick up the consistency a bit. Read more

I've eaten here multiple times, you think for the high pricing the food would have to be amazing; well then you would be... correct! The store offers multiple sandwiches my favorite of them being the philly cheese steak. I got my sandwich in 5 minutesof ordering. The cashiers were very keen and helpful they were professional the entire time I was in there, 5 stars! Read more

Best food and amazing service. 5 stars when they bring in the dr pepper that is advertised on the wall and serve those yummy hot... subs with wet wipes. Specially the teriyaki one lmao Read more