Reviews for Alamo Drafthouse Cinema LaCenterra in Katy, TX

Parking wasn't as bad as I expected. The staff and our server were all very friendly and attentive. The food and beverages were... good. It was clean and the seats were comfortable. They were out of one of the beers my wife wanted, unfortunately, butotherwise it was a good time. We will go back. Read more

Update. Alamo asked for my contact info so they can reach out to me. I emailed them from their website site over a week ago and... have heard nothing back from them. We love Alamo and have always had a good experience. Today was not good. We got there 30minutes before our movie. Our waitress showed up right away and took our drink orders. We finally got our beverages 39 minuteslater and she was no where to be seen. Our entire row had our little lights on for her to come take our food order. Shefinally showed up, took the entire rows orders while the movie was about 15 minutes in. All of us were there before the moviestarted. We finally got our food in the last 20 minutes of the movie. (It took 1 hour and 45 minutes to get our food) It seemedas if our food had sat under the heating lamp for a while, one of our sandwiches was hard on top and soggy on the bottom, thepizzas weren?t good, not sure what they?ve done. Their crust used to be very good. Not so much today. We rushed to finish ourmeals. There?s only a 10 minutes turn around to get you out of the theater. Not sure what happened today. Short staff? Onlysaw our waitress a few times. Order drinks, order food and take our credit card, drop off our bill Not the normal for Alamo. Hopefully just a bad day. Not ordering pizza again which is sad, it used to be so good. Read more

Have been coming here for a few years now. Very comfortable space, love the preorder of tickets and seating options. They have... at seat food and drink services ?? and the food and drinks are always high quality, I'd like to recommend there cookie shake,and their bottomless popcorn ? but all their food is delicious, the pizzas, the chicken wings, the cauliflower Buffalo bite'syum yum yum ???? the only thing that feels slightly tricky is when you begin to sit down in your seat, sometimes you feel likeyou're in an airplane, because the trays don't retract, maybe that should become an option for when the movies Begin.... I'dalso like to request the matcha smoothie with sesame cookie to return, that pairing was heavenly, bring it back y'all???????????????????? there's also a really good Eat in bar and they have an outside patio for if you're wanting to hang aroundafterwards or before your future starts Read more

Our first time at the theater. The employees were great and food was good. I think the theater needs an refresh. Example Tables... should slide closer to the person. We reserved 2 seats online in a row with no seats sold at the time of reservation. Threepeople sat right next to us and the rest of the row was empty. Was not a good experience. We?ll stay with Cinemark and Starcinema. Read more

This cinema is incredible, the servers were really kind and the food was good. Seats are really nice. I love the environment... here and the staff is really kind. Read more

Love this place for a movie and fun menu to enjoy as well. Love that they do not tolerating loud people during movies. Great... place to enjoy a movie. Read more

I visited the Alamo Drafthouse Cinema LaCenterra on Sunday for the first time. I almost didn't make it because the ticket system... was fussy. It never emailed my ticket, but I could see the pending charge. I live 35 minutes away so getting there was the realcommitment. The staff at the bar found and printed my ticket so all was fine. The theater was clean and not crowded. One of mypicture shows the table from my seat. This was different from other Drafthouse locations that have the long tables. I'm not sureif the left-handed folks would be happy. There is a proper cup holder in the arm rest. When seated, the table was a little high.There were moments in the movie when I felt I had to look around the table to see the screen. I ordered the pepperoni pizza andit was yummy. It came out quickly and was the right temp. The staff person for my row was excellent. She took my order in atimely fashion, checked back toward the middle of the movie, and had my check ready to go before the end. I love that you canauthorize your card at the beginning. It really speeds things up at the end. I'm not sure if this is a pandemic improvement, orif it happened before, but I hope it stays. Read more

???? where do I even start. First time at this theatre and it was not a good experience at all. Bought tickets online usually... you get an e ticket to skip the line when you arrive and go straight to the theatre (kinda the point). Not the case here. Boughtmy tickets online. Paid a convenience fee for each ticket to do so then still had to stand in line when I got there to give themmy confirmation code so they could print a ticket for me. Makes zero sense. Get to the theatre there are no menus. Seats aredirty. There?s an odd mold smell. When we finally do order food EVERYTHING was wrong. We ordered fries. They came out cold likecold cold so we asked them to heat them up?2 minutes later they brought them out colder than before. Our hot wings were justplain wings. Asked for wing sauce on the side and they brought it out 30 min later. Just one little single oz serving. Our wingswere cold at that point. The servers were rude. We couldn?t enjoy the movie at all so we left halfway through. Maybe they werehaving an off day I don?t know. I went because of the good reviews but was so confused once I got there. Read more