Reviews for Chili's Grill & Bar in Katy, TX
This is a great Chili's location. Our server, Amanda was awesome! She kept our drinks filled even before we asked and our orders... were spot on. She did a really great job covering both the bar and the part of the dining room we were in. She took the time tolisten to my kids and take their orders directly from them, which I really appreciated (and I know my kids did too). Read more
The food is great, the place is clean and the Mason Swagg is indeed that. This location takes the win. Service was excellent and... fast ???? Read more
I had a great experience at chili's tonight. I got the Texas cheese fries and the $5 Watermelon margarita. I was very pleased... with both! There fries tasted great, and the margarita was absolutely delicious! The service was great and everything was clean.I have zero complaints and I would definitely recommend! Read more
Our first time at this chilies was great. We sat at the bar and the server was nice and attentive. We decided to go back there... and the second time around was a horrible experience. We have never been treated with this much disrespect at a restaurant. As aSaturday we thought it would be busy so we were prepared to wait a few minutes before being seated however when we pulled up wecould see from the windows half of the tables were empty. We walk in and the server did not greet us but that?s okay, we didn?ttake it personally and did not let that ruin our experience, we told him table for two and he says it?ll be a 5 minute wait. Wesat down waiting, even though I found it strange that we had to wait when half the tables were empty. Not even one minute laterhe comes back to take us to our table which was next to 4 other people on all sides so this was not covid related. At this pointwe did not appreciate the fact that the host could not do his job properly and was indecisive and asked us to wait 5 minuteswhen half the place was empty and come back within a minute. This shows he has not been paying attention at all to his job andis definitely not attentive and caring to his customers. Not to mention the fact that his attitude screamed ? I don?t want to behere?. Again, we decided that was not going to ruin our experience and thought maybe he had a bad day, we all do sometimes.After waiting for a while, no one came to our table to take our drinks or even simply to introduce themselves or evenacknowledge us. That did not happen the first time we went there and it has not happened at other restaurants we have been to.My husband asks the host if our server knows we?re there and if they will come greet us soon, to which the host replies ?YOU CANJUST GET UP AND LEAVE YOU DONT HAVE TO BE HERE?. I believe that being a rude customer is not okay, many of us work with peopleeveryday and we don?t want anyone being rude to us so I don?t agree with customers being rude to Read more
Friday 03-18-22 10:30pm Stopped in for a cocktail and a appetizer. Restaurant was super clean, and Service was spot on. I would... definitely recommend this place to everyone. Thank You for taking time to read this review Follow My Reviews on Google andPlease give me a Thumbs Up Read more
I went with my sister friend to meet her for lunch. We hadn't seen each other in a while. So you can guess we had a lot of... catching up to do. She was so gracious to pay for my lunch. I feel that was so nice of her. The food and service was good. Weenjoyed each other's company. Read more
It was great food great server until she just disappeared every times we tell her to bring something she even for got my... daughter drink mango tea and my glass of ice other then that it was not that great Read more
I just want to thank you guys for your wonderful hospitality. Alex & Preston are truly one of a kind. I?ve never felt so valued... and more at home. Love you guys! Read more