Reviews for McDonald's in Katy, TX
We ordered at the drive through and went to window. First, we got the wrong order, then when did get our order, it was wrong. ... Was told to drive forward and wait. We waited 20 minutes and then finally went inside to check on our order. Once again it waswrong and the person behind the counter started arguing saying it was right. In the meantime, the manager did nothing to fixit. Would not recommend this location at all. Very disorganized! Read more
Slow service.. but they did get my order correct. Clean !
Worst service ever. Took 15min to get to the pick up window. Then I got asked to pull forward and wait more. I wanted hot... mustard so I said if I pull up please get the sauce right because you give honey mustard every single time. I pulled up andwaited and was again brought fu***Ng honey mustard even though we just had a detailed discussion on please do not bring me that.I hate this place lol smh. If not for my kid I'd never come. Read more
I come here mostly for the happy meals but they always forget to put the apple slices... my babies love them... I always have to... let them know they didn't put them on my happy meal boxes, other than that , this place and the playground are great. Read more
The boy who took my drive through order was excellent. He had too much work with little help yet he handled it very well. The... food was cold so I really don't recommend it for the food. Read more
????I went to eat today, Sep 30, 2022, Terrible attention! Discrimination and bad attitude, I went at 6pm for a snack, then they... ignored me for speaking Spanish, they made fun of me, and when I asked for sauces, I came home to the surprise that none of theburgers had sauces, I would never eat there again, I feel ripped off.???? Read more
Ordered a quarter pounder and when I got home I realized it wasn't cooked all the way once I was almost done with my burger. I... am pregnant so that's concerning. People, check your burger before you bite into it! Don't they have thermometers to ensure allthe meat is cooked Read more
Polite staff, food was fresh. UPDATE: Reduced 5 stars to 1 star. Received an orange fanta with either mild or mildew in it.... It's a big enough chunk (see pictures) that it should have been noticed. I didn't want another one (for obvious reasons) or seekreimbursement, I didn't want the store to think that's what I was trying to get. I did call and spoke to someone at therestaurant, not to complain, but to let them know it happened and hope they would clean the taps. The response was (with an, Idon't care attitude) of we get to it, we will. All I'd like is for the company to respond and let me know the appropriatemeasures have been put in place to ensure this won't happen again. I've been in food service before, this big of a chunk doesn'thappen over the course of a week, or several. It's plain to see this has not been cleaned in months. Read more