Reviews for Starbucks in Katy, TX
I ordered today through the drive through. Jessica took my order. She was amazing. She was cheerful, helpful and polite. Best... experience ever, thank you Jessica Read more
Disappointed when we got home and realized our tall caffe latte was barely half full. Don?t know if this is a regular occurrence... but the person it went to wasn?t happy about it Read more
Service was good but all our drinks were made not up to Starbucks standards. The iced coffee was super watered down. Our iced... drinks had all the ice melted when we got our drinks. I have worked at Starbucks for 5 years. This location need retraining. Read more
Saturday June 18th around 8:40 am I placed an order for Mango Dragon fruit the lady was in such a hurry didn't let me finish... placing my order I had to be like with lemonade.. when she charged me I wasn't given a receipt so i don't know her name. I wasgiven a Strawberry drink instead. When I told her she had an attitude. She gave me my Mango Dragon Fruit drink with an attitudeand no label, so I asked if it had lemonade.. she responded with an attitude "I made it myself, yes it has lemonade " well ,sheis the one that took my order and yet gave me the wrong drink. Definitely too early to have an attitude. If you don't like yourjob look for a different one. Read more
I come here often, use the app and they ALWAYS close early. If it?s 8:55pm good luck, they should take orders till 9pm per their... hours and the staff should be friendlier. They need training from the top down. Sad. Horrible experience. I support Starbucksand they should at least stay open till 9pm. Read more
The worst service I received earlier . Did not receive the right size of the drink but I still got charged of the size that I... didn?t get . I order two mango dragonfruit they both had strawberries . The peach green tea had lemonade when specifically weask for not lemonade. Read more
Like any Starbucks. The AC is blasting to keep your mind focused on the task at hand. Buying coffee and getting things... done. Efficient staff as of June 2018. Appears pretty clean. They could benefit from someone coming out more often to clean upand sweep. Bathrooms are generally clean unless someone with a vendetta against humanity goes in there and gets wild. Have agreat day. Read more
My 5 stars goes to Josh! (19914 Park Row, in Katy, TX) for his Great Customer Service! He stepped in to re-make a Decaf Iced... Americano for me.. and It was perfect! He was very nice and wanted to make sure I was satisfied with my order. Thanks Josh! Read more