Reviews for Subway in Katy, TX
Food was good. There was only one person working the whole store at lunch time and she was doing the best she could (pore... management)! That's all I'm going to say. Read more
Says they're open until 8 on Google. Sign on the door says open until 8. Open sign is lit up and on. Doors are locked as at... 7:40. People inside just watching us. It's a nope from me. Read more
I ordered delivery and the dasher delivered my order with multiple items missing. I attempted to call the restaurant 3 times... with no answer. I just wanted a refund for the missing items. I then ended up driving to the store and the woman working told methey don?t have a phone there? I don?t see how a business doesn?t have a phone, but also what is the number associated with itonline? She gave me my missing items and apologized, but at that point I feel like my entire order should?ve been refundedbecause I paid $30 for the convenience of not having to leave my home and still ended up having to drive over there due to themnot even getting the order correct. Read more
One lady behind counter didn't speak English. The other barely spoke English. The one said welcome to Subway, but that was it... and just stared at me. After an awkward pause I told her what I wanted. Didn't watch her put the meat on my BMT because thesecond lady came out and started helping the guy behind my wife. So I asked if they were going to help my wife first. So afterwe get through that moment I have her finish my sandwich. Only to get back to work and find my BMT has no ham on it and thebread was under cooked. Read more
It's 7:44 p.m. and they're closed. They're not supposed to close until 8:00 p.m. . I can see the lady in there is cleaning. She... disappeared to the back and won't acknowledge my knocking. I've experienced the same thing at another store where the lady flatout told me that she's closing early so she can clean up and go home. I wonder what the owner of this franchise would think,knowing that there are customers everyday of the week trying to get service and spend money but they can't because the employeescloses shop early!!! Read more
Who ever it was that made my sandwich had little to no training. I ordered a wrap with a spinach tortilla. She folded the... tortilla wrap like it was an envelope. And just put it into a paper and put it into a bag. When i got home thrre wereingredients to the wrap scattered inside the bag. Read more
I?m sure the two lady?s that work there are very nice people but speaking English should be a requirement if your working in... KATY TX?.. they could not answer basic questions about the sandwich making process. Read more
The lady that prepared my food barely put any meat on it one the sandwich was closed I couldn?t see any meat at all like the... photos advertised all that bread and she was scared to put meat on it definitely not the way other subways I visited do it!!!It?s not about extra meat it?s about putting the right amount. I wouldn?t have known what was on it unless I opened the bun. Thesandwich was just garbage Read more