Reviews for Firehouse Subs Benchmark in Kearney, NE
Awesome food and service!
Firehouse subs had great service and really helped us out with a food donation. We were running across the country for young... adults with cancer and had an amazing lunch thanks to their generosity!! Read more
Food has been good for me but the past couple times I've went it's like a 30 minute wait to get a sandwich. There was 3 people... working and 4 customers waiting, One was a guy from Doordash and no orders on the rapid pickup tray. Seems like even when theyare slow there's a 20-30 minute wait. You could about order then go sit down and eat somewhere else and then come back andmaybe it will be ready. Haven't had any issues with the food, usually very good but Needs management or something, people arewaiting in cars and just walking out with random orders because the wait is so long. Read more
I'm not gluten free but my mother is and several other people I know!
I had an order delivered from door dash... I ordered the Italian sub. My sandwich was missing half the ingredients and there... was hardly any meat on the sandwich. I ended up driving to Firehouse to see if they would remake my sandwich. While waiting inline I observed an employee picking her nose then putting on gloves and continue making food. Apart from that every employeeworking really needs to take a class on personal hygiene. Not only did they appear dirty but you could tell that their uniformshad not been washed for several days. I ended tossing my sandwich and leaving. Restaurants needs to meet some minimumstandards when you work in the food industry and Firehouse does not come close to meeting the bare minimum. I will never beable to eat at a firehouse again . Read more
Staff is always friendly and welcoming. Service is quick and they've NEVER got my order wrong. Dining room is always fairly... clean with the exception of tables in use obviously but they are quick to clean them and the drink station areafrequently. **For a person newly diagnosed with Celiac Disease I was heartbroken I could no long indulge in their subs BUT withthe new addition of the schär brand GLUTEN FREE roll, (which tastes fantastic by the way) I can now enjoy my favorite sub shopin town again! Read more
Fire house always hits the spot. During covid I've really come to appreciate businesses that focus on cleanliness and Tamika the... employee on staff at the time did an amazing job wiping down the table and commonly used surfaces. Read more
I ordered a large sandwich, a bag of chips and a bottle of the datil pepper sauce. Only received the sandwich. Was told the... manager would contact me the next day to refund me, never heard from them. So I basically spent 23 bucks on a mediocre sandwich.WILL NEVER EAT THERE AGAIN Read more