Reviews for McDonald's in Kearney, NE
My sister and I come in whenever we?re in Kearney and on that side of town, and I haven?t had an issue yet. I usually go on ?off... times?, when it?s not the mealtime rushes, and I?ve always been served very quickly. A few minutes after I place my order, myfood is handed to me! I love the convenience of having a code on my app that I can scan into the kiosk for easy and fastordering. Read more
Horrible service and workers. 30 minutes in a drive through with one car only ahead. Wouldn?t come back again.
Not an efficient drive thru experience today. About a 12 minute wait. The drinks were great, just took too long.
We?ve tried so hard to hang in there with this location, particularly with how short -staffed they ( and everyone) has been with... the pandemic, but at this point being ?short-staffed? is more about having an excuse as opposed to this really perhaps being thecase. We placed a mobile order- sat in the drive thru for over 10 minutes with zero communication. There was a truck beingunloaded so I went to ask the employees there if they were still open as I and 5 other cars were all waiting to order. I wasinformed that they were ?short-staffed? as in.. 3 employees unloading the truck while one person was supposed to be takingorder and one person preparing orders. With 5 employees present, but only 2 assisting customers this is where I believe it?smore about poor understanding of prioritizing the customers. We canceled our order and along with 3 other cars just left. Wewere waiting over 15 minutes and had absolutely no one communicating with us until I physically had to get out of the car andspeak to the employees unloading the truck. We went to Wendy?s and it took less then 15minutes for us to drive there, order andreceive food, and drive home. This is consistently our experience with this Wendy?s location and what we experienced experiencetonight at your mcDonalds location is consistently our experience there as well-aka- poor and A LOT of waiting. Everyone isshort staffed I believe it?s more about perspective as to how to tackle it at this point. I?m sure Wendy?s management would behappy to share some pointers if you were to ask ???? Read more
I should give up and expect the worse from this particular McDonalds. The north one in Kearney is always terribly slow.... Literally saw 5 cars leave the line today in my time waiting. I left as well since the line was not moving. Time was 3:10 pm.Save your time and money and go elsewhere. Embarrassing. Read more
I waited in the drive through line and it took at least 10 minutes to get our food and they got our order wrong I ordered two... hot n spicy no lettuce and they gave me a hot n spicy with no mayonnaise and for the other hot n spicy they gave us a cheeseburger our fries were half way filled as well Read more
They don't care. At all. Upside down burgers is the tamest failing of this joke of a store. Employees can be overly loud, to the... point of triggering serious headaches. Store cleanliness is nonexistent at best. And I don't think the employees that 'serve'the customers care an iota. Meals can take an eternity to come out. If it was one experience I'd call it a fluke. But I havegiven them years to get things right. Save your money and eat ANYWHERE else. The employees lack any form of respect for thecustomer because they have zero cares for anything. Worse yet? I've reported the unclean nature of the store, I've reported ALLof this several times over several years. They won't change. And now it's no longer my problem which is the best feeling inregards to this entire mess. Read more
Lady in front of us paid for our meal but we got the wrong order so there's that