Reviews for Dunkin' in Keene, NH
Every morning my Daughter and I go here our coffees are good if there not they redo them with no questions asked most of the... workers are friendly... There is one girl that think she owns the place and is rude I don't deal with her and if you have aproblem just tell them to get some one else... Read more
I can?t say enough bad things about this place. Mike/michael is great, I always get my order right when he?s there. Everyone... else can?t tell the difference between a doughnut and a muffin. The managers/supervisors aren?t any better, they?re probably theworst part. They?re rude and clearly don?t care about the customers, their job, or anything else. Read more
Found a blue sparkly finger nail in the bottom of my iced tea after I finished it. Quite possibly the grossest thing I've ever... experienced. I called to let them know and they offered me 3 free coffees... Read more
First I would like to say add ice to the ice coffee. Especially the person with the short red hair! There is never enough ice... even when I say extra ice!!! Secondly they need to work on there customer service skills. While ordering they will cut you off,they also sound annoyed when you order more then one thing. Instead of saying, ?would you like anything else today? they arerude and just say anything else or as your saying I?ll also have they say will that complete your order...., Thirdly as I?mpaying for my coffee I hear them talking about how bad the previous customer was to each other and they didn?t holdback. (There is one nice one who works in the evening she has glasses, thin, dark hair and she is extremely nice and is theonly one who can make a good coffee). Read more
Someone needs to show this location how to make a Chai Latte. I've gone to this location a few times now and they have all been... made them different each time. Remind you, I know what they should taste like as I go to other locations and they are all thesame. The last couple of times have tasted like they used apple cider or just espresso. Read more
I decided to get a bagel one day, I ordered an everything bagel and it came out with about 6 poppy seeds and an even smaller... amount of everything else. The next time I went we asked for a free coffee and donut for nurses day. They essentially yelled atus and made us seem like we were an inconvenience. The last straw was the other day when I ordered a large iced tea withblueberry and sugar. The tea came out completely black with no sugar or blueberry. I ended up going to a different locationwhere it was made perfectly. Read more
For waiting 15 mins for food and a watery coffee I get black bagel very little cream cheese and soggy bread....so over this... place Read more
The worst Dunkin in Keene. My coffee is usually made right however I have a suspicion it is very poorly managed out of the rest.... They're staff are always overwhelmed with little help from others, I'm not even sure if they have a manager ????Several timesI've waited almost 10m or more to even be acknowledged, once greeted I wait another 8 minutes to order. This happens often! I'vebeen here several times where they were out of almost everything I needed to order, including my visit a month ago where theywere out of Caramel, hot and iced lattes, sausage, Bagels and pretty much all their Donuts. I've tried several times to likethis particular store and I keep getting disappointed. I will go to the other West Street Dunkin or Swanzey Dunkins from now on.I go here when I'm absolutely desperate for coffee Read more