Reviews for Wendy's in Keene, NH
The food was not as good as normal but still pretty good. The people were fairly friendly and okay. The atmosphere was dirty and... we found many ants in the dining area. Was not a pleasant place to eat. Read more
A bit slow to get our food but SO MUCH BETTER than McDonald's. Their food is tasteless.
Love the food but would never work here again. The managers are very disrespectful and ableist to their employees. If you have a... disability, don?t work here. Read more
Cold Burger and soggy fries tonight, not the first time for a cold Burger, no more Wendy's in Keene for me, this store has go... downhill big time. I should know I was a member of the opening crew for this store in the 70`s. Read more
The service for the drive through is hit or miss. Today I got yelled at because I didn?t know if she was asking about size or... sides. Foods good tho always is. Read more
After 10PM lines are long and so are wait times. Customers are impatient and workers overwhelmed. Even me getting a little... frustrated. Chen answered the phone as I was having an order issue. He not only corrected the issue swiftly and justly. He wentabove and beyond to make sure th experience was still a top priority. I came into Wendy?s as a normal customer, I left the firsttime no longer a customer, and after speaking with Chen (apologies if I misheard the spelling) this is the only Wendy?s I?m thearea that I?m going to go to. Specifically because I know Chen is here and he balances what?s best for the customer snd whatsbest for the company in a seamless way you typically only see from someone with years and years of management experience.Wendy?s, get this guy into your corporate office and nurture that experience. Mold him right and he could be a solid asset forthe company in this area. Or any company for that matter. Don?t let him go to your competition. Read more
-Last night the drive through lady legitimately would not respond to any drive thru orders for the last entire hour or more of... the shift. 8 cars ended up leaving and 2 cars ended up not even getting to order because by the time she responded they wereclosed. person in front of me waited 50 min, i waited 45 to pick up a pick up order and by the time i got to the window theyhadent even started the order. literally waited for an hour Read more
A decent place with decent food for a decent price. It's fast food, for what you are going for you are good and they don't cut... corners,.... that's why there burgers are square. Read more