Reviews for Chateau Cafe in Kenner, LA
I wish I could leave it a zero star review. The food is overpriced. Definitely better options out there. The staff is always... rude, including the owner. They never put napkins in your bag in the drive-thru, unless you ask. And they give you attitude whenyou do ask. My last gripe was calling in an order and when I got there to pick it up, it was more than the posted price on theirwebsite. I asked the owner why it was more and she just shrugged and said "It's not even supposed to be there". Now I know thelaw, and I could've stood my ground and demanded they charge me the quoted, advertised price on their website, but this spotisn't worth it and I just decided I'm never coming back again. I'd rather spend my money at a spot that treats their customersbetter. So to sum it up, the staff is rude, the food isn't really that great, and they'll charge you more than the menu statesand not blink an eye about it. ???????? Read more
I?ve have really tried to come back to this place since I live up the street, but the runny foods and lack of well really any... luster has just come to an end here for me. There are good items like a salad or the burger but the rest is really hit or miss.I wish all the success, but I will drive down the road a little further now for a much option for now. Read more
A magical experience! I know - extreme hyperbole for coffee, right? I'd never been here before. I was in the neighborhood and... wanted iced coffee. I chose the locally-owned shop over the big national chain nearby. A cheerful greeting set the tone. I don'tget that from the big chain. Everyone there always seems run down, punching a clock. Then, after placing an order for icedcoffee, I was patiently provided a range of milk offerings, and - here comes the magical part - I was asked what color I like myiced coffee to be - if I like the color to change. Why, yes! Thank you for asking! I like my iced coffee to be creamy, to takethe edge off the coffee acidity. Isn't that how it always should be? Most places just top off a cup with ice and then coffee,and drizzle in a few molecules of milk. In my lifetime, I can't recall any other coffee shop that has asked this particularquestion about coffee color, and it was perfectly asked. I don't know about the rest of you, but the rest of you, but theselittle details make the difference. I didn:t stay to dine, but I noticed that guest diners' food was plated nicely, andeverything looked clean and well organized. These are all signs of good ownership, and good management, focused on cultivating ahappy and loyal repeat customer experience. Again, however mundane my order was, it was still a magical experience. No, I haveno idea who the owners are. I'm just an average guy who randomly stopped by. Read more
My breakfast was absolutely delicious as expected. This was my first time there since the pandemic hit. I was a daily customer... at the former Cafe on Chateau Boulevard. Wi-Fi was offered here but not working so I will go one more time and if no Wi-Fiagain, I won't be back. Really want to be a regular here but I'm not hopeful. Read more
Nice, quaint place with good food. The grits have a great consistency and just the right amount of cheese. They're also less... than 10 minutes from the airport so it's a great place to come so you're not spending three times more on airport food. Read more
The food here is honestly so good. I just ate a biscuit that changed my life. And the staff is hardworking, kind, and keep a... VERY cool head even when super busy. My one thing is that they really need a second register. The person at the register shouldnot have to take phone orders with 12 people in line, and the people in line should not have to wait for that. Read more
Stopped for a quick bite for the very first time. Got a breakfast plate called "Elvis ...something" I forgot the exact name and... some coffee recommended by Iza, the cashier (her favorite go to coffee). Was not disappointed. Food came out quick and it wasdelicious and so was the coffee. This was also my first time trying out grits, and although I was not a fan of them I still atethem cause they're not bad, but that's just me and my taste buds.. Total came out to about $17 with the coffee. There wasoutdoor dining available but because it was drizzling, no one was outside. Both staff members I interacted with were veryfriendly, I felt welcome here. They do require masks to go in to the building. And also the place was really clean overall, sowere the restrooms. Read more
I just got the Eat Fit breakfast burrito. It was delicious! It feeds two people. I?m definitely going back. And the person at... the register could not have been nicer. I did get a vanilla iced coffee, it was great, too! Read more