Reviews for Starbucks in Kennett Square, PA
The service at this location is exceptional but this rating is because of Abby and her poor leadership skills. The young man... that was helping me ring out some gift cards chose cash instead of credit and asked her for help. She turned around with lots ofattitude and said ?these are trash?, snatching the gift cards from his hand. After she told him to start over and I handed him 3more gift cards she followed it by ?gently? throwing the little green envelops on the counter and saying ?you can still usethese?. That young man is one of the best baristas I?ve dealt with and definitely didn?t deserve that. Someone needs to coachAbby on communication and how to treat her team members. Read more
Amazing service, honestly there was a really sweet barista who didn?t mispronounce my name. People who work there are usually... pretty nice, although sometimes they forget things in my order their only human. Baristas would make small talk when the storewasn?t super busy. Definitely reccomend this Starbucks location because of the mood fitting lighting and chillatmosphere!?(*´?`*)?? Read more
As atmosphere goes, there's not much to say, but we're here for the coffee, right?! We ordered online, which is handy, giving... the baristas so e time to prep the more complicated stuff, which we thought was the frap thing, but turned out to be the pourovers. Most places we get a coffee we don't get the care from the staff or the time for something special, but these guys inKennett Square could deliver and exceed our expectations :) Read more
I visit this Starbucks on my lunch break occasionally and always order ahead for faster service and almost always my order is... ready when I show up so no wait and I can get back to work. The staff is always so friendly and the latte's are always perfect. Read more
Great latte, nice bathrooms. One tiny annoyance: baristas making drinks at nice speed, then depositing them on some kind of... drink rack. They may have been yelling out names but it was so low and nonchalant (and through a mask) that myself, and others,had to keep walking to the counter and checking the names on each drink. Read more
had to have my drink remade THREE times and got attitude from the staff each and every single time. All I wanted was for my $6... latte to be drinkable. My latte tasted like the espresso machine was spitting out 90% water and 10% coffee. Get more staff, orat least staff that have good customer service. Also, seems like you need to service your espresso machine. Read more
Look, it may be a chain, and yes it may also be populated by the "well to do" citizens of suburbia (WASP's) with their pocket... book pooches and $400 T shirts...however...the staff is wonderful, both friendly and warm. The holiday season brings out thebest specialty drinks, try a Caramel Creme Brulee Latte or a Peppermint Mocha and you'll be convinced it was well worth thestop. Oh and if your in a rush dont worry, the service is very fast and they also do mobile ordering I'm told now as well. Read more
I had the best London Fog latte that I?ve ever had at this location!