Reviews for AZTECA RESTAURANT in Kennewick, WA
This used to be one of my favorite restaurants. Today, I placed a pick up order over the phone to pick up on my lunch break.... When ordering it was an issue as the person who took my order was rude and didn't even take my order correctly according to themwhen calling back with a complaint. The photos below are the "Deluxe Taco Salad" I wish i took a photo before putting it intothe shell. it was a soup of ground beef with just maybe 10 little shreds of lettuce. Then I ordered a Mini Chicken Quesadilla,they did not put any chicken in it. When I called to complain, the lady kept trying to take a new order from me when I wastelling her I already picked one up. I then passed the phone to a co worker fluent in spanish (which got the quesadilla) andthat lady told her that i didn't order a chicken quesadilla and that we can pick up a bag of lettuce. After this, another coworker had called (the one that got the taco salad.) She asked for a manager and they said the manager was Maria, who was in theback of the phone call saying no no no to everything. The food is good (when made correctly) but the customer service isabsolutely horrible. Read more
Delicious food and great place to spend time with the family. Big portions and tasty ????
Worst service ever super rude waitress that I was told is the owner maybe that's why she had the bad aditud waited 20 minutes... for my first refill that I had to spend up to ask for never coming here again stay away from this place there's other Mexicanrestaurants way better then this the lady on the picture was the waitress Read more
The food was good as well as the service. I really enjoyed the vodka chi chi as well!
Great restaurant with good customer service and good food. A little heavier than I normally like, but overall very good quality... Mexican food. Just make sure you are hungry! Read more
Tasty food, good atmosphere but expensive. Update: Still pretty solid food. Prices seem a bit more reasonable. They give you... refried beans, salsa, and chips at the beginning of the meal. The staff was very friendly. Our order came out with 10 minutesor so. Very attentive staff kept refilling our water. Read more
Great place to eat they have outdoor seating . Large portionsfood is very tasty. You can get food to go through GrubHub and... ubereats. Everybody is very friendly and nice and you come here. Bring your appetite you're going to need it Read more
4th time in two months trying to buy a gift certificate for a coworker. My last visit is was told the manager would call me.... Never heard from them. Now the hostess tells me they are out of them. And then changes the reason to 'the manager doesn't have akey.' Really disappointed. Read more