Reviews for Subway in Kent, WA
They do not take their own corporate coupons.
Honestly it's bad business to close before you actually close. Employees have the door locked 15 minutes before close like what... and then shake their head no at you. That's crazy Read more
This use to be my favorite subway. Doesn't take any coupons lol sad check out the sandwiches that do Apply to the coupons... though. Lol I posted a picture. Read more
This location has been struggling for some time I feel like. At first it was that there was only ever one person working. If... there was ever more than 2 people in the location at a single time it would take 15-20 mins to get a single sub. Not really sureif this has changed. All I can say is that I was in the location the other day around lunch time and I have some questions abouttheir cleanliness now. When I came in the employee who was helping me got up from the table they were sitting at. They didn'tbother washing their hands (I mention cause they were using their phone) before putting the gloves on. This defeats the purposeof wearing gloves as you have to touch the outside to put them on. Which means this employee was then effectively spreadinggerms around to all the food they were interacting with. Then while in the middle of making my sandwich they pull their maskoff, turn around and sneeze all over everything behind them not even bothering to cover their face. Look, I understand if youdon't wanna sneeze in the mask but use your elbow. You can also just cover your face, wash your hands and use new gloves.Instead the employee opted to sneeze all over what appeared to be additional prep areas and kicking it up into the air ingeneral. I was quite disgusted by this as someone who has worked in food service previously. Even before Covid much of thiswould be considered to be unsanitary. All I can say is that in the future I'm going to be going to the other Subway around thecorner even if it is a little further away. Read more
I ordered 3 subs to be picked up via their website. Showed up after running a quick errand (so about 25 mins after the order was... initially placed) expecting the subs to be ready. When I came in and gave me name and order #, they said they never received anyorders. After showing them the online receipt with the store address and confirming I was indeed at the right location, it wasconcluded that there was something wrong with their system. I said that's fine and I don't mind just placing an order inperson, but I needed some help cancelling the online order. They said they didn't know how to cancel the order. After theycalled the owner, the owner said he can't do anything and would call me tomorrow (today, at this point) to follow up. Now, Ican't get in touch with the store or the owner and the online order status shows it as being picked up. I get things happenwhen operating a business - it's how they resolve these issues that I rate. This store has handled (and is continuing to handle)the issue horribly. I'll just be resorting to disputing the charge with my bank at this point since the owner has no desire tomake things right with his client. Read more
I just ordered food online from here and my son went in to pick it up. I needed to use the restroom after he'd gone and got our... food and the lady told me if I wasn't a customer I couldn't use the restroom. I tried to explain that I LITERALLY JUST BOUGHTFOOD but that didn't stop her from telling me I needed to leave and wasn't allowed to use the facilities. Horrible customerservice. Thanks for nothing! Read more
Subway is a great place to pick up a 6 inch or foot long sandwich when you are in the mood for something fresh and yummy. They... offer all the standard normal Subway sandwiches and you can modify you sandwich as you like. Now certain options andsubstitutions will add additional charges. You can have your sandwich hot or cold, all up to you. You can also make it a mealdeal with chips and soda. They will cut your sandwich in half, thirds or quarter, but you should specify your cut or they'lljust cut it in half. Read more
One employee was yelling at another for like ten minutes. So unpleasant, I'm not going back.