Reviews for Subway in Kentland, IN
AMAZING service!!! Bread and cookies are made perfectly!!!! The customer service is excellent!! Especially the employee Anthony!... I couldn't give a higher score!! Read more
Had it not been for the gentle man working behind the counter tonight I would not give them 5 stars?. I wouldn?t even be writing... this. But I am hoping his supervisor sees this and he is rewarded! The gentleman was extremely kind, polite, apologetic, andprofessional. They had run out of several ingredients and the gurl working had left him with a line of people. But he handledhimself and did an amazing job! You guys have a wonderful employee there and I hope you appreciate him. Thank you for a goodexperience. Read more
I wasn?t visiting. I was scrolling through Snapchat and someone on my Snapchat had posted a video of one of the male employees... with bags of sauce in his pants. None of the others tried to stop him just sat back laughed and recorded it. That has to be theworst things I have seen from that restaurant, considering I used to work there. I thought I?d share with those who eat thereand actually have respect for others. I do have a screenshot. I know the names of two of the employees who work there. Honestlysubway needs to stop hiring children who can?t take their job seriously even when there?s no one else in the store. Read more
I'd give a zero if I could. 3 teenagers running the place that I doubt could care less. No cookies. No bottles of diet Coke. ... The fountain diet Coke has no carbonation. The fountain lemonade tastes like water Need I continue? Where is the manager? What about customer service? i got to my car. No napkin with my sandwich. Won't be back. Read more
They are nice enough at this location and the food is good. Only complaint I have is after the staff bags your sandwich they... don't hand it to you like at other locations. They don't even point the handle to you - you have to reach and drag it to you toget your bagged sandwich. Owner is the only one I've seen be courteous enough to actually hand you you bag at this location. Nota big thing, more of a peeve. Read more
Ordered online since it was the only way to get the BOGO FREE footlong deal. I did not want anything toasted but since 1 was a... melt i requested the bacon be heated. Nope. They just put that nasty, cold, chewy bacon on with everything so it's not like wecould even heat it after getting home. The sandwich went to the trash and we had 1 very hungry relative. Plus sandwiches werenot ready on time. Read more
The food is fine, no complaints there. However, this is possibly the slowest Subway on the planet. The staff likes to have... conversations amongst themselves instead of actually listening to your order. Every time I'm there I have to correct what theyare doing. For example, today when I was asked about my toppings, I said spinach. Without even bothering to look at me whenasking, or at the food she was preparing, the lady dumped a big load of lettuce on instead. And don't ever ask for black olivesbecause they cannot hear those 2 words. And I'm not sure how honey mustard sounds like extra mayo, but it's to be expectedhere. Approximate waiting time here is 15 minutes per sandwich, assuming no one else is in line. Read more
We came in to order a veggie delight. As soon as an employee named Christine walked in the door she was being rude to a younger... employee and took the sandwich she was making of ours. Didn't wash her hands used hand sanitize. I asked for extra onions andher reply was very rude saying this is not an all-you-can-eat. I told her I did not want the sandwich and she started screamingwith customers in the store. I later called to ask for her name to make a review she refused to give me her name I couldn't evenget a word in because she was screaming. Thankfully I knew an employee from another store who knew exactly who I was talkingabout. If we want extra onion add a button to charge us just like they do with cheese, but as your website States you can haveas many vegetables as you would like.? But we barely had any on there. Rudest employee I've ever seen. Read more