Reviews for BIGGBY COFFEE in Kentwood, MI
Had me wait to order for 10 mins with 1 other car ahead of me, then waited to tell me after i waited that their card machine was... down, offered no apologies for making me wait. Read more
Every location is always out of bagels, cream cheese or their not making breakfast sandwiches every time I come to any of the... biggbys in Kentwood. And they just made my coffee order wrong there was no whipped cream or drizzle. I would like to becontacted im not happy Read more
This is by far the best Biggby location I?ve been to. They are extremely friendly, helpful, and productive? It always amazes me... to see how quickly they are able to take care of business. Read more
Wow, I am at a lose for words with this specific BIGGBY and the extraordinary employees and their unbelievable act of kindness... and help our family received from them today! Words can?t express how grateful and thankful we are to have chose to pull intothis specific BIGGBY today and lucky for us they have the most AMAZING employees in the entire world as far as We are concerned, our truck had died in the drive thru after ordering our coffees and both our phones were dead and turned off anyway sobasically useless and we have literally nobody to call for help anyway so decided to go into BIGGBY and ask anyone we could fora jump and before the words left my mouth an employee was literally running out to get his car and help us. It wouldn?t start atall, so he helped push our car out of the drive thru and immediately got his tools and got under the hood. After a half an hr inthe wind and cold we figured it out. Now as all of this was going on the girls inside that made our coffees refused for us topay and have our drinks to us for free! They proved to us that good people still exist and deserve recognition for theirkindness! They deserve raises! Thank you for helping us in a hard situation! Read more
Always have a wonderful time when I talk to staff and get my drinks. They always taste the best here. I just learned today my... drink I have been getting for more than a year now actually is not what I thought it was and my mind was blown. The lady felt sobad telling me because she thought I was thinking she was correcting me and was so apologetic but I loved learning a new thingabout my drink and had a tons of laughs about it. Read more
The experience here is spectacular! My husband and I come to this location much more often than we should, because the staff are... always so pleasant and fun! Our orders are always timely, correct, and tasty! Coming here is always a great experience, and wehighly recommend stopping by! Read more
Biggby carries one of my favorite coffees, that being the sweet foam caramel cold brew. It has a strong coffee taste with it not... being too sweet. Tonight?s visit sets the other visits apart (11/18). The guy working was extremely nice and made smallconversation while we waited for my card to go through. Great service. Read more
What atmosphere? They could be bothered with opening the stores to customers and say they don't because they lack a full... staff? No, peek behind the guilded curtain and lazy manager and see otherwise, excuses and long lines! Read more