Reviews for Burger King in Kentwood, MI
Took forever to get our food..... cooks were constantly complaining. This place needs a good clean house and start over.
Fries were VERY cold. Oddly cold. Not just been sitting too long, but as though there was a heat lamp not on. Never had that... issue at this location previously. Read more
We wear mask now due to covid. These workers think the mask is too avoid talking to customers. Twice today two different... workers just come to the window and wait, never saying a word. Please work on your customer service skills. For starters try "Hello, welcome to...... may I take your order?" Repeat back the order and give us a price. The next person is to repeat theorder as well and the price. Finally is the delivery that comes with the saying ,"Have a nice day." Read more
Never been inside, only go to drive through but nomatter how busy it is I always get quality food, fresh fries and the line goes... quick even in peak hours. I really can't complain. Been going here for years and management seems to train their employeespretty well to keep that kind of consistency with their above and beyond quality, that's rare to find these days. I don't knowanyone here I'm just a fat guy leaving and honest review, great job guys! This is my favorite BK in the area! Read more
Service was great. Staff phenomenal. Liked the dude who talked to me at the first window. Seemed cool. Food was alright. Nothing... great this time. Wish I hadn't ordered the single king sandwich or whatever it is called. It was no good. Other than that greatservice. Read more
It was okay. Fries under salted. Looks like they almost missed the sandwich when trying to toss the cheese on it. The staff was... nice. Read more
Cold food. A Whopper that looks like this. HORRIBLE. Tried their new "taco". I wonder if I can sue for false advertising. Their... sign shows lettuce tomato and shredded cheese, what I received was an over fried "shell" with little meat and a SLICE OFAMERICAN CHEESE. Who the hell puts a slice of America cheese on a taco? What the hell is Burger King thinking? Read more
The service is better than a lot of fast food business. I'll be careful about the times that you go because of how busy it can... get. Read more