Reviews for The Cheesecake Factory in Kentwood, MI
My Harvest chicken salad was missing the darn chicken! In addition it was also advertised to come with grapes but there were... only five pieces, not five grapes mind you, but five pieces of grape in the entire large salad which was dressed so lightly someof the greens were dry. On the plus side the Street Corn was quite delicious and I'd order that again but the salad was a majordisappointment. I ordered steak, which there was an extra charge for, to be added to the chicken salad and that was in there butI'm still at a loss to there being no chicken. If the salad was better dressed and had chicken and some more grapes this reviewwould have been a four or five star one. This negative experience was surprising because I've eaten at The Cheesesteak Factoryand never been disappointed there. Read more
Our 1 year wedding anniversary and we decided to do an all dessert lunch at The Cheesecake Factory. 6 flavors. My favorite was... the salted caramel. My husband loved the banana cream pie. My second favorite was tiramisu, we also had the smores and chocolatewith Snickers. He liked the coconut cream pie but I found it lacking in flavor. Don't rely on a discount or free slice, weweren't expecting it but just a heads up for others ???? Read more
Chicken and biscuits were amazing! Cheese cake was very smooth and yummy. Staff was very nice. Fried cheese and dipping sauce... were flavorless. Over all not bad for a date night! Read more
So 2 stars and you say why??!! Well the food was mostly decent. I had some Caribbean style shrimp and plantains, which the... black beans and white rice were horribly dry. My wife had the steak Diane and salmon meal, which MW meant overcooked as well asthe salmon was dry. My kids had the dynamite shrimp and the kids corn dogs. Corn dogs were good, but cold as well as thefries. Most of the food was luke warm, because they can't time food to be done at the same time. Also I ordered a strawberrymojito and those that know, know that's a nice flavorful drink when having too many can get you drunk. Side note, a mixologistcan make a long Island taste delicious. Unlike the 99% alcohol that it is. So 20yrs ago, I wouldn't have complained. However,I'm grown and this drink tasted like I was at some hole in the wall college dive bar on a Thursday night. A.K.A. way to muchalcohol and undrinkable, I tried to send it back and the server stated because it's modified they can't take it off. Had thenerve to say, would anybody else drink it at my table?? So I insisted to remove it and take it off my bill. Now back to food,every single dish that came to our table was dirty!!! I haven't been to a Cheesecake factory in over 20yrs, because they use towear all white as waitstaff and would be filthy dirty. So to come try again to be met with the same dirtyness is a shame tothe franchise. I will never go back now.. Read more
The food was absolutely fantastic and the service was great too. There is a large menu with plenty of different options to... choose from; surely there is something to satisfy whatever craving you have. It?s the perfect place to go for a nice datenight. The options for cheesecake are endless! There?s tons of flavors; you can go wrong with any of the options. I definitelyrecommend making a reservation. The wait time was extremely long. Read more
Cheesecake factory [GR] It's been awhile, though I've never been to this location. Mel was the greatest in helping us decide... what to order [with every course!]. He was very very attentive to our needs [down to what we didn't like in our food even]. Ididn't even get through the entire menu, [which was pages and pages of food!] once I saw the Cajun Jambalaya Pasta I stopped inmy tracks. It was great, not as spicy as I would have liked, but I loved that they were able to do all chicken. I had had aproblem with my order about a quarter of a way in and it was taken care of with quickness! We chose our cheesecake ???? delightstogo [#30thAnniversaryChocolateCakeSlice] very nice location can't wait to return! the #TropicalGingerCooler#thecheesecakefactorygr #detroitchik ingr Read more
3 stars for the food, it was decent . I understand the global supply shortage , but literally all the dishes we initially picked... were not available. The server should have been notified before hand. We were told the bread is being freshly baked , would taketime, but after 30min, ? Sorry we are out ? The serving lady was good, nothing on her, but overall pretty bad experience. Read more
Yikes. Let's pay $60 for a cheesecake. Then have it completely smashed. I had a fantastic first experience at this location. So... I went back and purchased a full cheesecake. I would love to change my review if something is done about this, but to $60 andget a smashed cheesecake makes me slightly perturbed. Sidenote: The Mango Key Lime Cheesecake is fantastic if you haven't triedit I would recommend. Read more