Reviews for Subway in Kernersville, NC
Some employees need better training. I haven't quit eating there though.
If I could leave zero I would. Will never go to this subway ever again. Staff with 3 friends for 40 minutes making sandwichs
I downloaded the app so i can skip the line. But i still waited 20 mins, and the manager blamed me on why it took so long lol... wow. This location is never consistent Read more
Third Experience: I used to work at subway. For about 5 years. They never greet customers. One had an attitude and sighed when... the man walked in after me. They were complaining about customers and talking so I had to repeat myself more than 3 times.Overall not terrible service but yall can do better Second Experience: We walked up and the employee was checking anothercustomer out. After touching the register he did not wash his hands. He then took the delipapers that they make the sandwicheson and put them on the counter with no gloves. He put his hands all over them then put his gloves on. He continually wastouching his shirt/clothes and other surfaces between making the sandwich. He was then going back and forth to the back andtouching his shirt and the back of his pants. It was making me nervous wondering what other cross contamination was occurringthat I did not witness. His service was very slow and he was obviously improperly trained. I was a little bit sick watching himprepare our food. -2 stars First Experience: Good service. Nothing to rave about but staff was kind and efficient -4 stars Read more
First time inside- the people were very slow and kept getting confused. I wanted the spicy Italian just like the picture and... they just kept staring at me. And now that I have said sandwich, there?s no condiments on it at all. I would assume it wouldcome with condiments but I could be wrong. I also got a cookie and had to initiate them to give it to me. They then just keptlooking at eachother until I said what one I wanted. Overall they were super confused but the sub is fine i guess Read more
Ate here all the time until they screwed up my order and refused to make it right. They forgot the pepperoni AND salami on my... Italian. It was an online pickup order so I didn't know until I got home, pretty frustrating. Immediately called but they werealready closed so made sure to mention it next time I went in. I asked for a couple drinks to make it easy but was told theycan't because I didn't have a receipt. How would a receipt prove that my order was wrong? How much overhead can there possiblybe for drinks? Terrible customer service. Read more
We have experienced several restaurants in Kernersville that are seriously NOT taking precautions for Covid-19. A couple weeks... ago we went to the Nelson Street location and were very impressed! Before leaving we ask the guys name responsible for this. Hisname is TJ. He's responsible for the safety in this location. We've been there at least 5, maybe 6 times since. There areplexiglass partitions plus other precautions near the counter and soda machines. When someone would leave a table, he was rightthere. He not only washed with sanitation the table but also the seats. This is the only location we will go to and we live onthe far other side of town in Sedge Garden area. This guy needs a raise. He's a real asset to Subway. Oh, and if someone came inwithout a mask, he or the lady working would ask if they have a face covering. Every single time, they went back to theirvehicle, got it and came back in. Read more
Never open. They don't open when their business hours say they do and they close before 3pm.