Reviews for Captain D's in Kettering, OH
The front doors are nailed shut so you can't eat in the dining room but the drive through service was OK.... Better than not... being able to eat there at all... The food was OK but my baked potato was a little hard- cooked well butt harf by the time I gotto eat it. Still like there fish better than Long J..... Like their chicken too. Read more
, I went through the drive thru and told to make sure everything I ordered was in the bag oh yes ma?am it is. ?I get home no... baked potato?I called to report the missing baked potatoe. The girl I spoke to was rude and practically hung up on me. , Read more
I stopped by very late, and was worried about getting food not as fresh. When ordering I noticed a senior special and I asked... about it at the window. The man taking my order had to read off about a hundred different combinations... I laughed and stoppedhim and asked about a two piece fish with hush puppies and slaw . He found me a good deal and when I got the food, it was hotand delicious. I even got extra hush puppies. That's great service, and that's what will keep me coming back. And again thankyou to the man working late on Wednesday 10/19/22 Read more
Mercedes is the most amazing General Manager ever she?s a great person and treats everybody with respect. This was the best job... I?ve ever had. I?m sorry I left Ohio. Read more
I love this location. The food is always fresh and delicious. They don?t take the food up earlier to save time, which I... personally appreciate. There is a very sweet lady that works the drive-thru most of the time. I wish I could catch her name oneof these days to mention it. She is truly so kind and friendly. She?s worked there for at least a few years, light colored hair.You guys have a great employee with her. Read more
This is the second time I?ve ordered pickup and didn?t get the extra okra I paid for. My husband even asked ?is the extra okra... in there?? and the worker said yes. It wasn?t. Also my green bean container was not even half full. So irritating to pay for anextra side and never get it. Read more
My visit today was disappointing. Walking in my shoes stuck to the sticky floor, through the entire store. It took over 10... minutes to get our food. The tables were dirty and sticky, the chair I sat in was broke and almost fell through. While waitingon my loved one in the bathroom, I took a look up and was shocked by what I saw. Mold stained ceilings where something hasleaked and not been fixed. The smell of the store was like a moldy dirty smell..(not a fish smell). Then while taking my lovedone out to handicap parking , the shift manager was standing right outside the entrance, smoking a cigarette, which wasn't anappropriate place. (She was also mean to a worker over an online order, (I could hear everything) and seemed to have anattitude the entire time I was there) If the front of this store is this dirty, I wonder how dirty the kitchen is. This storeneeds a serious deep cleaning. Read more
This is my second time coming here and the customer service is amazing! The people that were at the window were so polite. It is... very hard to find good customer service in the fast food industry now a days. Very pleased ???? Read more