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Reviews for Dairy Queen in Killeen, TX

ashly tromblee 1 year ago
1

we live very close literally a 2min walk so explain to me why when we order icecream its melted by time we get to the curb? i... decided to order a burger meal with cheese no onions or tomato walk acrross the street get my sandwich out its so soggy itsfalling apart no cheese covered in onions asked for a large meal got a small fry and med drink. they never gave us the drink somy 13yr old ran back accross the street and asked for it to be met with nothing but attitude damn near threw the cup at him.honey if you are rude to A KID you dont need to be handling customers. i dont usually leave reviews or comments but thisexperience was horrible and dont appreciate the way my teen was treated ???? Read more

Liz Washington 1 year ago
5

Staff is friendly and dining room is always clean. Usually just get ice cream. Their pumpkin pie blizzard is 10/10 if you're a... pumpkin lover. So glad they finally got the drive thru speaker repaired! Read more

Thomas Hurley 1 year ago
5

Had just driven over two hours from San Antonio and had a craving for delicious ice cream. The wife and I both. But as we... entered the very clean store, an elderly lady and three of her (we assume) grandkids beat us to the counter. We just knew we hada long wait as they ordered what seemed a TON of items. But nope. Literally, maybe 4 mins after we ordered our deliciousstrawberry malt and banana split treats, we were met outside the counter with a beautiful smile and warm wishes in the remainderof our day as we eagerly accepted our goodies and went on our way. And guess what? The nice lady and those kids had their tablefull of treats before we did, and looked to be well enjoying them as well! Thank you DQ. From San Antonio to Killeen and allacross America for keeping us smiling and doing it with style and speed! Kudos to this particular staff! Read more

leitha vermillion 1 year ago
1

If I could give a zero star rating I would!! The worst experience I have ever had at dq!! To start I want to say how rude the... manager mica was. We waited for over 20 minutes for just 3 small blizzards. As we waited she continued to make other customersfood who came after us. After I asked her how much longer she got an attitude and said I?m getting to it. Then when we got itthey were melted and she didn?t even give me my 3rd one I requested a refund she didn?t apologize or anything she was rude andhad an attitude!!!!! And to top it off the restaurant was nasty she didn?t clean the mixer not once between all the stuff shemade no one had gloves on is was horrible all around!!! Read more

Erica King 1 year ago
1

On 9/28 I ordered a chilli dog combo. After waiting almost 10 mins I get my food and drive back to work. To my surprise I wasn't... given my Frys, I tried to call 2 times to talk about it but no one answered. Chilli dog tasted good. Read more

Latasha Blair 1 year ago
1

Came to grab a Dilly bar about 30 mins before closing( I didn?t wanna order anything that they would have to clean) they... completely ignored us. No one answered the drive thru and the doors were locked and once we drove away the employees were allsitting outside. DO BETTER Read more

Kahlen Duffany 1 year ago
1

Handed me melted ice cream with a tiny spoon also never flipped blizzards upside down either like they?re supposed to. In... response to owner: I wasn?t able to bring it back as I had a crying baby in the backseat and a tired toddler. I don?t think I?llbe returning any time soon unless this is corrected. There are several other locations that offer better product and service. Read more

Fred Archuleta 2 years ago
1

I ordered the steak finger dinner and asked for unsweetened tea, did not have unsweetened tea, asked for Diet Dr Pepper and did... not have that. Drive thru sign showed they had it. I got a diet Coke. Got home and ready to eat which turned out to be chilifries. Tried calling to let them know and no answer. Read more