Reviews for McDonald's in Killeen, TX
Waited in lobby for 35 mins for cold food and incomplete order. I understand when you?re busy things don?t always go right but... after waiting for 35 mins and being asked 2x, the food still came out wrong. I wish the best for the manager that was literallyscreaming at the employees to do their job and pay attention. Read more
This particular McDonald's is great. It's always clean and the staff is great. The food is fresh and I'm always in and out. I do... go inside to order it seems quicker than the drive thru and you can look at the staff and see how your food was prepared. Read more
Lobby opens up at 5am. Customer service is very good very friendly. Wait time is not as bad as the other locations. One of the... best. Read more
We ordered at the drive thru.. 2 order 10pcs nuggets and mcflurry..when we got home we have small boxes and the other one is... just some dressing or cheese?? Read more
Burgers were dry the oil from the fries tastes terrible the dried out ice cream always out and soda machine dirty. Customer... service sucked no one is friendly our order is always messed up always messed up never get what we order right burgersovercooked and like they've been sitting for two days Read more
McDonald?s isn?t my idea place For eating but I?m currently in a rush and needed to grab something quick and the line was short... during lunch hours. Meghan smith was the young lady who took my order and she was amazing she gave me advice about what Ishould get because I was a little apprehensive I felt as if I was in a 5 star restaurant because of her service. Everyone isaware that McDonald?s customers service doesn?t have the best representation you all seen the YouTube videos But this younglady has changed my perspective. I?m not sure if she?s a manager but employees could learn a lot from her Read more
What did the burgers do to you? They look beaten and bloody, especially when with all the extra ketchup and burnt Patties.
This place is a reminder to just quit fast food for me. I don't want to be that guy that complains but too often I recieved bad... service frome here. I will order my food through the drive in, get confirmation of my order verbally from the employee, get tothe 1st window and my order is somehow disturbed. I'll correct them and get further confirmation, just to recieve my mealmisconstrued at the 2nd window. They're always out of orange juice. The machines don't work, or the employees give a sense ofattitude like they're tired of being there. Trust me, I really thought about this review... Read more