Reviews for Nespresso Boutique in King of Prussia, PA

The people working here are so great and informative... ALWAYS! My mom and I drive 2 hrs to get here and really look forward to... the buying experience. We always walk away smiling and with a new tidbit about a coffee thing Read more

My machine in less than an year, is not functioning right? the orange light keeps blinking 3 times EVERY day I want to make a... coffee, and that light means that you have to clean the machine, so that means you have to set the machine to clean its selfevery day before have coffee, and that takes time (and don?t get me wrong, I am a clean person, the machine is clean, but as Isaid is not functioning right.. Read more

Lee was super helpful and informative without being overbearing. Very nice setup as well!

Jonathan was great! Super helpful and took the time to go over all of my different options. I am glad I came to the store... instead of shopping online Read more

So great! Got 2 sleeves of pods, the caramel cookie & the iced leggero. The staff was extremely helpful ?? I went on 1/4/22 and... had a wonderful experience, the guy at checkout actually threw in some free capsules which was so sweet ????. Only spent $20total which is very fair. Shoutout to the workers! They were super professional and helped me pick out the perfect pods - theyeven gave me an extra mailer for recycling the pods!! Excellent service, you guys rock! I?ll be back soon ?? Read more

We just had the MOST UNBELIEVABLE experience at the Nespresso Boutique in Bloomingdales in the King of Prussia Mall. Manager,... Jonathan, and representative, Eric, who we work with all the time we AMAZING! The customer service they displayed was above andbeyond! They are SUPER knowledgeable about everything Nespresso from the coffee to the machines to the accessories. This isthe reason we travel two hours to buy our Nespresso at their brick and mortar store instead of online. Jonathan and Eric exudecustomer service and we highly recommend if you are close enough and even if you?re not like we are that you take the time tohave the consistent in person experience we always have at the King of Prussia Nespresso Boutique! Read more

Pros: The staff were helpful during our visit. They answered all our questions. You can also try the coffee/espresso flavor... before buying it. Con: Just one. No freebies. Or at least you have to buy 15 sleeves to get one free mug or something like that.But if you buy via their website, you have 2 pods always for free. Read more

Amazing customer service. Friendly, attentive associates. Nespresso has its own kiosk right here in Bloomingdale's. They have... every type of coffee and espresso that Nespresso sells. They will gladly offer you a sample by making you a cup right there onthe spot. And the cups...you'd never know they are disposable. Always worth the trip here. Read more